123 West Louisiana St. Indianapolis, IN 46225 US
Get My QuoteUnique Among Hotels in Downtown IndianapolisWelcome to the Crowne Plaza® Indianapolis Downtown Union Station. Listed on the National Register of Historic Places, the hotel features a convenient downtown location offering upscale modern amenities. Our hotel is situated in the heart of Indianapolis’ shopping, dining and entertainment district and is connected to the Indiana Convention Center and Lucas Oil Stadium. Our accommodations promise a comfortable stay in a unique setting.This historic hotel offers over 55,000 sq ft of event space for up to 2,500 people. Our Grand Hall Ballroom features stunning wheel windows and a barrel ceiling of original stained glass. Walk back in time as you encounter remnants of WWI, such as the wheel windows that were blacked out to disguise them during war, that still appear grey-tinted today. Our hotel’s downtown Indianapolis location is near attractions such as the Indianapolis Motor Speedway, Gainbridge Fieldhouse, Children’s Museum, Indianapolis Zoo and the NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel.Whether you’re lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as complimentary high-speed wireless internet access, Fitness Center, Business Center, an indoor pool and the Crowne Plaza Sleep Advantage® program.
Property Amenities
Accessibility
- Ramp access
- Number of each room type equipped for disabled persons- 8 fields
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Telephone for hearing impaired
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Handicapped parking
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Accessible room
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
Services
- Pantry
- Welcome gift
- Uniformed security
- Valet same day dry cleaning
- Staff trained in first aid
- Staff trained in service to disabled guests
- Rollaway bed
- Sprinklers in hallways
- Sprinklers in public areas
- Shops and commercial services
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Housekeeping – daily
- Housekeeping – weekly
- Late check-out available
- Controlled access to parking
- Dry cleaning
- Doctor on call
- Complimenary local calls time limit
- Basic medical equipment on-site
- Casino
- Bell staff/porter
Parking
- Parking
- On-Site parking
- Patrolled parking area
- Valet parking
General
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Transportation services – local area
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have color markings
- Restricted public access
- Steps/staircases have handrails
- Smoke detector in public areas
- Smoke detectors
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Extra adult charge
- Extra child charge
- Fire detectors in hallways
- Elevator auto recall
- Extra child charge for rollaway use
- Fire detectors in public areas
- Extra person charge for rollaway use
- Fire extinguishers
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Hotel has fire safety measures in place but does not meet a national fire safety standard
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fire resistant guest room doors
- Fire resistant hall room doors
- First aid available
- First nighters’ kit
- FEMA approved
- Frequency of evacuation drills
- If no 24 hour security, what are the hours?
- Flat terrain between parking and entrance
- Cocktail lounge
- Complies with Hotel/Motel Safety Act
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Carbon monoxide detector
- Building meets all current local, state and country building codes
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Automatic fire doors
Meeting Facilities
- Meeting rooms
Guest Room
- Visual alarm smoke detectors in guest rooms
- Safe deposit box
- Room access through exterior corridor
- Room access through interior corridor
- Room accessible through balcony sliding glass doors
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Maid service
- Double glazed windows
Fitness Facilities
- Tennis court
- Golf
Technology
- VCR player available at front desk
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
- High speed internet connection
Dining
- Restaurant
- Special needs menus
- Room service
- Lounges/bars
- Braille/large print literature
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
