Grand Hyatt Playa del Carmen Resort

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Grand Hyatt Playa del Carmen Resort

Array Playa Del Carmen, 77710 MX

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Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida Fifth Avenue ,The 314 rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach. The unique SPA is Inspired by and designed to resemble a Cenote, a unique geological formation typical from the Yucatan Peninsula area that is a surface connection to pure subterranean water bodies. The spectacular architecture sets the tone for this sanctuary, devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and the retreat you deserve. Youll also enjoy the hotels state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 2,800 square meters of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus three sophisticated meeting rooms .

Property Amenities

General

  • Non-smoking
  • Number of roll-in showers available for disabled person
  • Number of rooms with Braille
  • Number of rooms with wheelchair accessible showers
  • Number of wheelchair accessible rooms
  • Parking area attendants
  • Private security available
  • Property has elevators
  • Playground
  • Public area air conditioned
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Smoke detectors
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire alarm with light
  • Extra adult charge
  • Elevator access to all levels
  • Fire detectors in hallways
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Family plan
  • Fire safety compliant
  • First aid available
  • Flat terrain between parking and entrance
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Children welcome
  • Complies with Hotel/Motel Safety Act
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Adapted room doors
  • ATM/Cash machine
  • Carbon monoxide detector
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Automated External Defibrillator (AED) on-site
  • Business center

Fitness Facilities

  • Outdoor pool
  • Private pool
  • Spa
  • Golf
  • Health club

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Handicapped parking
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Facilities for deaf people only
  • Does hotel have accessible parking?
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Services

  • Massage services
  • Uniformed security
  • Tour/sightseeing desk
  • Valet cleaning
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Game room
  • Housekeeping – daily
  • Executive floor
  • Late check-out available
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Hairdresser/barber
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Child programs
  • Dry cleaning
  • Currency exchange
  • Children’s nursery
  • Concierge desk
  • Children’s play area
  • Doctor on call
  • Early check-in
  • Business services
  • Baby sitting
  • Boarding pass print-out available
  • Car rental desk
  • Barber shop
  • Basic medical equipment on-site
  • Bell staff/porter
  • 24-hour room service
  • Airline desk

Parking

  • Parking
  • Parking fee managed by hotel
  • On-Site parking
  • Valet parking

Dining

  • Private dining for groups
  • Special needs menus
  • Room service
  • Hot breakfast
  • Lounges/bars
  • Hot continental breakfast
  • Lunch served in restaurant
  • Gourmet highlights
  • Full american breakfast
  • Dinner served in restaurant
  • Deluxe continental breakfast
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast
  • Carryout breakfast

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor

Bedroom

  • Wakeup service
  • Double beds

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • Hotspots
  • High speed internet access for laptop in public areas
  • High speed internet connection

Guest Room

  • Turndown service
  • Safe
  • Safe deposit box
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Maid service
  • Double glazed windows
  • Connecting rooms

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning
  • 24-hour security