Andaz Mayakoba Resort-a Concept by Hyatt

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Andaz Mayakoba Resort-a Concept by Hyatt

Array Playa Del Carmen, 77710 MX

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Located in the luxury eco resort of Mayakoba, on the Riviera Maya. The resorts 214 rooms and suites are designed to poetically integrate our guests with nature. Built in the jungle and along the coastline guests have options of the lush lagoon rooms or beachside. Each room is adorned with affluent amenities to energize our guests with cheerful Mexican hospitality. Four restaurants will have signature offerings and set the stage for you to enjoy the local flavors of the Yucatan and beyond. Two restaurants will reside along the Caribbean shore and two will be nestled in amongst the flora and fauna of the resort lagoon. The SPA is designed to provide guests with an opportunity to be their own mixologist by selecting inspiring ingredients. Relax in your private Spa Suite overlooking the dramatic waterways. The spectacular architecture of this two-level spa and spa suites are devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and cleansing your spirit. The hotels state-of-the-art fitness center is the perfect spot to keep up with your routine while visiting us. Guest will be able to enjoy 18 holes of golf on the Greg Norman designed El Camaleon golf course, home of the OHL Classic at Mayakoba – PGA Tour. Over 900 square meters of flexible event space including a 618 square meter ballroom and 5 studios.

Property Amenities

General

  • Non-smoking
  • Number of roll-in showers available for disabled person
  • Number of rooms for disabled persons equipped with standard tub
  • Number of wheelchair accessible rooms
  • Parking area attendants
  • Private security available
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Transportation
  • Wheelchair accessible elevators
  • Transportation services – local area
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Restricted public access
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Smoke detectors
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire alarm with light
  • Extra adult charge
  • Elevator access to all levels
  • Fire detectors in hallways
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Family plan
  • Fire resistant guest room doors
  • Fire resistant hall room doors
  • Fire safety compliant
  • First aid available
  • Frequency of evacuation drills
  • Flat terrain between parking and entrance
  • Fire alarm
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Copier
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Carbon monoxide detector
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site

Fitness Facilities

  • Outdoor pool
  • Tennis court
  • Spa
  • Sports trainer
  • Sauna
  • Jogging track
  • Golf
  • Health club
  • Locker room

Services

  • Prayer mats
  • Massage services
  • Photocopy center
  • Newspaper
  • Uniformed security
  • Translation services
  • Valet cleaning
  • Valet same day dry cleaning
  • Wheelchairs available
  • Water sports
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff proficient in sign language
  • Sundry/Convenience store
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Hotel does not provide pornographic films/TV
  • Housekeeping – daily
  • Late check-out available
  • Express check-out
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Hairdresser/barber
  • Individual Efolio available
  • Controlled access to parking
  • Complimentary in-room coffee or tea
  • Child programs
  • Dry cleaning
  • Currency exchange
  • Children’s nursery
  • Concierge desk
  • Doctor on call
  • DVDs/videos – children
  • Early check-in
  • Efolio available to company
  • Business services
  • Baby sitting
  • Barber shop
  • Basic medical equipment on-site
  • Bell staff/porter
  • 24-hour room service

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Facilities for deaf people only
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Pets

  • Pets allowed

Parking

  • Motorcycle parking
  • Parking
  • Parking lot
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Secured parking
  • Long term parking
  • Bus parking

Dining

  • Private dining for groups
  • Special needs menus
  • Room service
  • Hot breakfast
  • Lounges/bars
  • Hot continental breakfast
  • Lunch served in restaurant
  • Gourmet highlights
  • Full american breakfast
  • Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Dinner served in restaurant
  • Deluxe continental breakfast
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast
  • Carryout breakfast

Technology

  • Phone services
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet access for laptop in public areas
  • High speed internet connection

Meeting Facilities

  • Meeting rooms
  • Catering services
  • Ballroom

Bedroom

  • Wakeup service
  • Double beds
  • Accommodations have bath in bedroom

Guest Room

  • Safe
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Interior corridors
  • Maid service
  • Double glazed windows
  • Connecting rooms

Guest Bathroom

  • Roll-in shower available

Standard

  • Air conditioning
  • 24-hour security