Hotel Palafitte

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Hotel Palafitte

Route des Gouttes d Or 2 Neuchatel, CH

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The only hotel in Europe built on stilts – the Palafitte enjoys an exceptional setting – To put one foot into this unique and unusual establishment is to dive into a cocooning and relaxing environment – This is a complete and instant change of scenery – The architecture has been carefully designed to enhance the breathtaking surrounding view from any point in the room -nThe hotel was constructed more than 10 years ago as part of the National Expo 2002 -nnTo view the cleanliness policy for this property please visit the property page listed on Preferredhotels.com.

Property Amenities

General

  • Non-smoking
  • Private security available
  • Office supplies
  • Public address system
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Universal AC/DC adaptors
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Storage space
  • Smoking
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Elevator access to all levels
  • Extra child charge
  • Fire detectors in hallways
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • First aid available
  • First nighters’ kit
  • FEMA approved
  • Flat terrain between parking and entrance
  • Fire alarm
  • Converters/ Voltage adaptors
  • Children welcome
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Services

  • Massage services
  • Pantry
  • Photocopy center
  • Newspaper
  • Welcome gift
  • Uniformed security
  • Trouser/Pant press
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Secretarial service
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Soundproofed room
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Grocery shopping service available
  • Late check-out available
  • Laundry/Valet service
  • Hairdresser/barber
  • Controlled access to parking
  • Child programs
  • Dry cleaning
  • Complimentary shoeshine
  • Currency exchange
  • Doctor on call
  • DVR player
  • Early check-in
  • Business services
  • Baby sitting
  • Basic medical equipment on-site
  • 24-hour room service

Pets

  • Pets allowed

Dining

  • Meal included – breakfast
  • Restaurant
  • Special needs menus
  • Room service
  • Lounges/bars
  • Full american breakfast
  • Dining guide
  • Braille/large print literature
  • Buffet breakfast

Parking

  • Parking fee managed by hotel

Meeting Facilities

  • Meeting rooms
  • Catering services

Technology

  • Operator-assisted calls
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet connection

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Family/oversized room
  • Exterior corridors
  • Connecting rooms

Bedroom

  • Wakeup service
  • Double beds

Fitness Facilities

  • Spa

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning
  • 24-hour security