The Pelham London – Starhotels Collezione

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The Pelham London – Starhotels Collezione

15 Cromwell Place London, ENG SW7 2LA GB

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The Pelham is a unique stylish boutique hotel in the very heart of South Kensington Every room has been individually designed by Kit Kemp blending the enchantment of English style with modern colours and flair

Property Amenities

General

  • Non-smoking
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Transportation services – local area
  • Transportation services – local office
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire alarm with light
  • Extra adult charge
  • Fire detectors in hallways
  • Entertainment center
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Evacuation drills
  • Family plan
  • Hearing induction loop system installed
  • First aid available
  • FEMA approved
  • Flat terrain between parking and entrance
  • Children welcome
  • DVD/video rental
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • 24-hour front desk
  • Automated External Defibrillator (AED) on-site
  • Business center

Fitness Facilities

  • Outdoor pool
  • Tennis court
  • Whirlpool
  • Spa
  • Sauna
  • Golf
  • Health club

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Does hotel have accessible parking?
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Audible alarms in hallways
  • Audible alarms in public areas

Services

  • Massage services
  • Photocopy center
  • Newspaper
  • Onsite laundry
  • Welcome gift
  • Uniformed security
  • Translation services
  • Valet same day dry cleaning
  • Video review billing
  • Water purification system
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Secretarial service
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Housekeeping – daily
  • Fax service
  • Grocery shopping service available
  • Late check-out available
  • Lobby coffee service
  • Laundry/Valet service
  • Hairdresser/barber
  • Controlled access to parking
  • Child programs
  • Dry cleaning
  • Complimentary shoeshine
  • Currency exchange
  • Concierge desk
  • DVD player available at front desk
  • Doctor on call
  • Complimenary local calls time limit
  • Early check-in
  • Business services
  • Baby sitting
  • Car rental desk
  • Basic medical equipment on-site
  • Bell staff/porter
  • Airline desk

Dining

  • Meal included – continental breakfast
  • Restaurant
  • Special needs menus
  • Room service
  • Room service – limited hours
  • Lounges/bars
  • Full american breakfast
  • Cups/glassware
  • Continental breakfast
  • Braille/large print literature
  • Buffet breakfast

Parking

  • Parking
  • Parking lot
  • On-Site parking
  • Patrolled parking area
  • Street side parking
  • Indoor parking

Meeting Facilities

  • Meeting rooms
  • Catering services

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Turndown service
  • Secured floors
  • Emergency instructions in pictorial form
  • Family/oversized room
  • Maid service

Bedroom

  • Wakeup service

Technology

  • Video on demand
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning