Gran Via 53 Madrid, 28013 ES
Get My QuoteEmperador Hotel in Madrid is right in the heart of the city with excellent communications and only minutes from the main tourist attractions. It offers 232 guestrooms recently refurbished which combine the classical elegance and the comfort with up-to-date services of a 4-star hotel. For meetings and social acts it provides 12 meeting rooms perfectly equipped and with a capacity for 250 people. The rooftop with terrace solarium and pool is the ideal place to surprise your guests under the beautiful sky of Madrid. This is a complimentary service for guest lodging in the hotel from May to September. Events can also be placed on this rooftop with amazing views over Madrid and an experienced and professional team who is suggesting the best for successful events. Other services- gym- hairdresser sauna- valet parking and free wifi in lobby.
Property Amenities
Services
- Poolside snack bar
- Multilingual staff
- Photocopy center
- Welcome gift
- Uniformed security
- Tour/sightseeing desk
- Translation services
- Valet cleaning
- Valet same day dry cleaning
- Trouser/Pant press
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Sundry/Convenience store
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Late check-out available
- Lobby coffee service
- Front desk
- Laundry/Valet service
- Hairdresser/barber
- Controlled access to parking
- Complimentary in-room coffee or tea
- Dry cleaning
- Complimentary newspaper in lobby
- Currency exchange
- Concierge desk
- Concierge floor
- Doctor on call
- Door man
- Early check-in
- Baggage hold
- Barber shop
- Basic medical equipment on-site
- Bell staff/porter
Fitness Facilities
- Outdoor pool
- Steam bath
- Sauna
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Wheel chair access
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Handicapped parking
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Accessible room
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Parking
- Parking
- Parking fee managed by hotel
- On-Site parking
- Patrolled parking area
- Valet parking
- Secured parking
- Bus parking
General
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Telephone
- Video cameras in public areas
- Well lighted exit signs
- Train access
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Vending machines
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have color markings
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Shopping mall
- Solarium
- Exterior doors (except lobby entrance) require key access at night
- Extra adult charge
- Fire detectors in hallways
- Elevator auto recall
- Extra child charge for rollaway use
- Fire detectors in public areas
- Fire extinguishers
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Gift/News stand
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fire safety compliant
- Fireplace
- Hearing induction loop system installed
- First aid available
- FEMA approved
- If no 24 hour security, what are the hours?
- Flat terrain between parking and entrance
- Cocktail lounge
- Children welcome
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Beauty shop/salon
- Building meets all current local, state and country building codes
- 24-hour front desk
- Business center
- Automatic fire doors
Technology
- Phone services
- VCR player available at front desk
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
- High speed internet access for laptop in public areas
Meeting Facilities
- Meeting rooms
- Exhibition/convention floor
- Catering services
Bedroom
- Wakeup service
Dining
- Room service – limited menu
- Special needs menus
- Room service
- Room service – limited hours
- Lounges/bars
- Lunch served in restaurant
- Cups/glassware
- Breakfast served in restaurant
- Buffet breakfast
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
Guest Room
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Maid service
Standard
- Air conditioning
- 24-hour security
