Riviera Mackay

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Riviera Mackay

5-7 Nelson Street Mackay, QLD AU

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The moment you step into Riviera Mackay you will know straight away that you stepped in somewhere a little different perhaps a place you did not expect to see in the area. Riviera Mackay was completed in 2015 and has used both traditional and modern Palm Springs design to create a truly unique boutique serviced apartment experience.nBoasting 64 fully equipped serviced apartments all windows and private balconies celebrate views of either the Pioneer River Coral Sea Eungella Hinterland Mackay CBD or quintessential Australian cane fields. Within each apartment a Samsung tablet awaits offering all guest services and information at the touch of button. This is further complimented with complimentary Wi-Fi for all guests regardless of how many devices you travel with.nLocated on the top floor the roof top terrace combines all views to create a panoramic coastal outlook a must for the avid photographer. Complete with herb garden barbecue sun lounges bar tables with chairs and even a giant chess set the rooftop is the perfect place to relax and unwind whilst enjoying the magical Queensland weather or picture perfect sunset.nRiviera Mackay is nothing like any standard serviced apartment you stayed in. Were confident but do not take our word for it book now and enjoy the newest premium accommodation in Mackay.

Property Amenities

Fitness Facilities

  • Racquetball
  • Tennis court
  • Snow sports
  • Golf

General

  • Outdoor space
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Train access
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Response time (minutes) from fire/police department
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Shopping mall
  • Exterior doors (except lobby entrance) require key access at night
  • Elevator access to all levels
  • Fire detectors in hallways
  • Elevator auto recall
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Evacuation drills
  • Family plan
  • Fire safety compliant
  • First aid available
  • FEMA approved
  • Flat terrain between parking and entrance
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Carbon monoxide detector
  • Barbeque grills
  • Building meets all current local, state and country building codes
  • Automated External Defibrillator (AED) on-site
  • Business center

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Services

  • Printer
  • Photocopy center
  • Tour/sightseeing desk
  • Valet same day dry cleaning
  • Wheelchairs available
  • Washer/dryer
  • Trouser/Pant press
  • Water sports
  • Staff trained in first aid
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Late check-out available
  • Express check-out
  • Lobby coffee service
  • Front desk
  • Child programs
  • Dry cleaning
  • Children’s nursery
  • Concierge desk
  • Doctor on call
  • Early check-in
  • Basic medical equipment on-site

Parking

  • Parking
  • Parking lot
  • On-Site parking
  • Secured parking
  • Indoor parking
  • Bus parking

Technology

  • Phone services
  • Wireless internet connection in public areas

Meeting Facilities

  • Meeting rooms

Guest Room

  • Turndown service
  • Safe
  • Room access through interior corridor
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors

Dining

  • Restaurant
  • Special needs menus
  • Cups/glassware

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Bedroom

  • Accommodations have bath in bedroom

Standard

  • Air conditioning