Hotel Santa Cruz

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Hotel Santa Cruz

Plaza de Armas 286 Santa Cruz, 3130665 CL

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Located on the main square of Santa Cruz the attractive colonial style of the hotel brings together the noble spirit tradition and history of past generations. From the moment you arrive Hotel Santa Cruz invites you to experience something different nnothing has been left to chance. Every detail from the architecture to the decor is there to remember a part of history of America.nThe Hotels facilities are designed to offer comfort and provide the best service to our guests.

Property Amenities

General

  • Outdoor space
  • Number of roll-in showers available for disabled person
  • Number of rooms with wheelchair accessible showers
  • Number of wheelchair accessible rooms
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Elevator access to all levels
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Fire extinguishers in public areas
  • Emergency back-up generators
  • Evacuation drills
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • FEMA approved
  • Flat terrain between parking and entrance
  • Fire alarm
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Barbeque grills
  • 24-hour front desk
  • Automated External Defibrillator (AED) on-site
  • Business center

Accessibility

  • Ramp access
  • Number of each room type equipped for disabled persons- 8 fields
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Wheel chair access
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Facilities for deaf people only
  • Hearing impaired services
  • Emergency exit signs in Braille
  • Emergency info in Braille
  • Impairment aids available
  • Accessible baths
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Services

  • Massage services
  • Welcome gift
  • Uniformed security
  • Valet cleaning
  • Wheelchairs available
  • Washer/dryer
  • Trouser/Pant press
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Sprinklers in public areas
  • Staff proficient in sign language
  • Sundry/Convenience store
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Front desk
  • Laundry/Valet service
  • Controlled access to parking
  • Children’s nursery
  • Concierge desk
  • Doctor on call
  • Complimenary local calls time limit
  • DVR player
  • Early check-in
  • Baby sitting
  • Baggage hold
  • Basic medical equipment on-site
  • Casino
  • Bell staff/porter

Parking

  • Parking
  • Parking lot
  • On-Site parking

Technology

  • Phone services
  • Subtitles/closed captions available on TV
  • High speed internet connection

Meeting Facilities

  • Meeting rooms

Bedroom

  • Wakeup service
  • Accommodations have bath in bedroom

Fitness Facilities

  • Spa

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Room service – limited hours
  • Lounges/bars
  • Lunch served in restaurant
  • Dinner served in restaurant
  • Braille/large print literature
  • Breakfast served in restaurant

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Guest Room

  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Maid service
  • Connecting rooms

Standard

  • Air conditioning
  • 24-hour security