Francisco Vidal i Sureda 24 Palma De Mallorca, 07015 ES
Get My QuoteSTAY SAFEn.nThe well-being of our customers and employees has always been a priority for Hesperia. In the current context marked by COVID-19, this commitment guarantees compliance with all the safety, nhygiene and social distancing requirements in our hotels. To do this end, we have established rigorous protocols and guides of good practice guidelines for cleaning and disinfection. nIn this new normality, our commitment as a company is to continue generating well-being and safe spaces that allow you to stay safenIn designing these protocols, Hesperia has taken into account all the guidelines of the World Health Organization, as well as the new regulations issued by the national health authorities.nIn addition, we have had the technical instructions and expertise of our partner and world leader in hygiene solutions for the hotel sector DIVERSEY, who boast the highest level of European and world certifications.nWith these new protocols at Hesperia we are committed to the safety of all.n.We comply with current regulations via regular checks to ensure the well-being of our employees.n.We guarantee the adequate protection of our work teams through rigorous hygiene protocols, the provision of PPE and specific training.n. Cleaning protocols for rooms have been intensified, covering all the disinfection needs established by current legal regulations and the complementary recommendations of nour partner Diversey. Additionally, we have adapted the procedures of the HACCP Manual food safety by increasing the frequency of cleaning and disinfection.n.We use the most effective disinfectant products SUMA CHLORDES CONC D10.45 and SUMA BAC D10 with viricidal and biocidal properties, tested for food and non food surfaces,nand endorsed by Diversey and by the Ministry of Health, Consumption and Social Welfare.n.New rules for the use of facilities have been established in a general and specific way based on the actual phase each city is in to guarantee the interpersonal safety distance.
Property Amenities
Fitness Facilities
- Racquetball
- Outdoor pool
- Tennis court
- Spa
- Sauna
- Jogging track
- Golf
- Health club
General
- Outdoor space
- Private security available
- Multiple exits on each floor
- Property has elevators
- Playground
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Telephone
- Video cameras in public areas
- Well lighted exit signs
- Train access
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Steps/staircases have color markings
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Elevator access to all levels
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Hotel has fire safety measures in place but does not meet a national fire safety standard
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fire safety compliant
- Hearing induction loop system installed
- First aid available
- Ice machine
- FEMA approved
- Flat terrain between parking and entrance
- Converters/ Voltage adaptors
- Children welcome
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Building meets all current local, state and country building codes
- 24-hour front desk
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Accessibility
- Ramp access
- Number of each room type equipped for disabled persons- 8 fields
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Visual emergency alarm for hearing impaired guest
- Telephone for hearing impaired
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Handicapped parking
- Does hotel have accessible parking?
- Accessible baths
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Services
- Massage services
- Pantry
- Welcome gift
- Wheelchairs available
- Water sports
- Staff trained in service to disabled guests
- Rollaway bed
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Full service housekeeping
- Housekeeping – daily
- Late check-out available
- Lobby coffee service
- Front desk
- Controlled access to parking
- Concierge desk
- Children’s play area
- Doctor on call
- Complimenary local calls time limit
- Early check-in
- Baggage hold
- Basic medical equipment on-site
Parking
- Parking
- On-Site parking
- Street side parking
- Secured parking
Technology
- Phone services
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
Meeting Facilities
- Meeting rooms
- Exhibition/convention floor
- Catering services
Bedroom
- Wakeup service
Dining
- Restaurant
- Special needs menus
- Lounges/bars
- Lunch served in restaurant
- Dinner served in restaurant
- Breakfast served in restaurant
Guest Room
- Safe
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Maid service
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
Standard
- Air conditioning