Array Goma, 00000 CD
Get My QuoteGoma Serena Hotel is your choice of accommodation in the capital of Northern Kivu in the Democratic Republic of Congo within just 10 minutes drive from the airport. Discover a 5 star beachfront hotel on the fresh water Lake Kivu Africa 8th largest lake providing you with unrivalled Congolese Authentic service for once in a lifetime experiences. Enjoy the best accommodation choice in town with our uniquely selected buffet and a la carte menu options all week long.
Property Amenities
Fitness Facilities
- Outdoor pool
- Spa
- Health club
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Visual emergency alarm for hearing impaired guest
- Telephone for hearing impaired
- Wheel chair access
- Vibrating alarm available for disabled persons
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Handicapped parking
- Facilities for blind people only
- Handicapped van parking
- Facilities for deaf people only
- Hearing impaired services
- Emergency info in Braille
- Impairment aids available
- Accessible baths
- Accessible room
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Services
- Massage services
- Photocopy center
- Welcome drink
- Uniformed security
- Translation services
- Valet cleaning
- Wheelchairs available
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff proficient in sign language
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Housekeeping – daily
- Executive floor
- Express check-in
- Late check-out available
- Express check-out
- Lobby coffee service
- Front desk
- Laundry/Valet service
- Hairdresser/barber
- Controlled access to parking
- Complimentary in-room coffee or tea
- Currency exchange
- Children’s nursery
- Concierge desk
- Doctor on call
- Baby sitting
- Barber shop
- Basic medical equipment on-site
- 24-hour room service
Parking
- Parking
- Parking lot
- On-Site parking
- Patrolled parking area
General
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Nightclub
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have color markings
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Tactile/14pt print signage throughout hotel
- Elevator access to all levels
- Fire detectors in hallways
- Fire detectors in public areas
- Fire extinguishers
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Gift/News stand
- Hard wired smoke detectors
- Lighted walkways
- Fire safety compliant
- Hearing induction loop system installed
- First aid available
- FEMA approved
- Flat terrain between parking and entrance
- Cocktail lounge
- Children welcome
- Complies with Local/State/Federal fire laws
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Beauty shop/salon
- 24-hour front desk
- Automated External Defibrillator (AED) on-site
- Business center
Meeting Facilities
- Meeting rooms
Bedroom
- Wakeup service
- Accommodations have bath in bedroom
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
Guest Room
- Turndown service
- Secured floors
- Interior corridors
Dining
- Restaurant
- Special needs menus
- Room service
- Room service – full menu
- Full meal plan
- Lounges/bars
- Hot continental breakfast
- Lunch served in restaurant
- Dinner served in restaurant
- Continental breakfast
- Braille/large print literature
- Breakfast served in restaurant
- Buffet breakfast
Guest Bathroom
- Roll-in shower area with bathroom seat
- Roll-in shower available
- Grab bars in bathroom
Standard
- Air conditioning
- 24-hour security
