755 Upward Rd. Flat Rock, NC 28731 US
Get My QuoteThe Mountain Inn and Suites is locally owned and operated. A popular destination for visitors to Asheville Biltmore and the mountains of Western North Carolina we are conveniently located just minutes from Hendersonville and historic Flat Rock. We take great pride in anticipating and exceeding our guests expectations. Our 1 goal is to provide you with clean and well maintained accommodations along with genuine service and Mountain Hospitality second to none.
Property Amenities
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Wheel chair access
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Handicapped parking
- Facilities for blind people only
- Handicapped van parking
- Facilities for deaf people only
- Hearing impaired services
- Emergency exit signs in Braille
- Emergency info in Braille
- 2nd lock on guest doors
- Accessible baths
- Audible alarms in hallways
- Audible alarms in public areas
Pets
- Pets allowed
Parking
- Motorcycle parking
- Parking
- Parking lot
- On-Site parking
- Patrolled parking area
- Secured parking
- Bus parking
Dining
- Private dining for groups
- Room service – limited menu
- Special needs menus
- Room service
- Room service – full menu
- Full meal plan
- Hot breakfast
- Hot continental breakfast
- Full american breakfast
- Cocktail lounge with light fare
- Communal bar area
- Cups/glassware
- Deluxe continental breakfast
- Continental breakfast
- Braille/large print literature
- Buffet breakfast
Technology
- Phone services
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
Services
- Photocopy center
- Men’s clothing
- Wheelchairs available
- Trouser/Pant press
- Women’s clothing
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff proficient in sign language
- Shops and commercial services
- Full service housekeeping
- Hotel does not provide pornographic films/TV
- Housekeeping – daily
- Lobby coffee service
- Front desk
- Complimentary in-room coffee or tea
- Children’s clothing
- Doctor on call
- Early check-in
- Business services
- Boarding pass print-out available
- Baggage hold
- Additional services/amenities/facilities on property
- 24-hour room service
General
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Telephone
- Video cameras in public areas
- Well lighted exit signs
- Train access
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Stairwells
- Steps/staircases have color markings
- Restricted public access
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Elevator access to all levels
- Fire detectors in hallways
- Fire detectors in public areas
- Fire extinguishers
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Lighted walkways
- Fire resistant guest room doors
- Fire resistant hall room doors
- Fire safety compliant
- Hearing induction loop system installed
- First aid available
- Flat terrain between parking and entrance
- Children not allowed
- Children welcome
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Bank
- Banking services
- Carbon monoxide detector
- Building meets all current local, state and country building codes
- 24-hour front desk
- Business center
- Automatic fire doors
Meeting Facilities
- Meeting rooms
- Ballroom
Bedroom
- Wakeup service
- Accommodations have bath in bedroom
Guest Bathroom
- Roll-in shower area with bathroom seat
- Roll-in shower available
- Grab bars in bathroom
Guest Room
- Room access through exterior corridor
- Room access through interior corridor
- Room accessible through balcony sliding glass doors
- Secured floors
- Interior corridors
- Double glazed windows
- Connecting rooms
Fitness Facilities
- Health club
Standard
- Air conditioning
- 24-hour security
