Avenida Julius Nyerere Maputo, MZ
Get My QuoteBuilt in 1922 along sweepingly splendid lines, the magnificent Polana Serena Hotel has long been considered one of Africas finest hotels. Located on the leafy boulevards of one of Maputos most exclusive residential districts, the Polana Serena Hotel belongs to an elite class of world-famous hotels, which includes such timeless legends as; Raffles Hotel, Singapore; The Dorchester, London and The Ritz in Paris.nAs part of the Serena Groups commitment towards showcasing the best of local architecture, culture and heritage, the Polana has recently emerged from an extensive renovation programme, which has resulted in the presentation of a landmark historic building whose classic charm has been fused with the ultimate in world class amenities.nOffering 142 rooms, many of which are spacious suites, the Grande Dame of Maputo now also offers a choice of three restaurants: the all-day dining Varanda Restaurant, the Delagoa fine-dining experience in the French style the Aquarius Sushi Bar, and the Polana Bar. The hotel also offers the Maisha Mind Body and Spirit Health Club and Spa, a stunning swimming pool, extensive gardens, an exclusive residents lounge, a business centre, a beauty salon and three gift shops.nAt the forefront of Maputos business venues, the hotel also offers its own conference and social events suite, which features a majestic ballroom
Property Amenities
General
- Non-smoking
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Train access
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Stairwells
- Steps/staircases have color markings
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Solarium
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Elevator access to all levels
- Extra child charge
- Fire detectors in hallways
- Extra child charge for rollaway use
- Fire detectors in public areas
- Extra person charge for rollaway use
- Fire extinguishers
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fire safety compliant
- Fireplace
- Hearing induction loop system installed
- First aid available
- Ice machine
- FEMA approved
- Frequency of evacuation drills
- If no 24 hour security, what are the hours?
- Flat terrain between parking and entrance
- Children welcome
- Complies with Local/State/Federal fire laws
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Barbeque grills
- Building meets all current local, state and country building codes
- Automated External Defibrillator (AED) on-site
Accessibility
- Ramp access
- Number of each room type equipped for disabled persons- 8 fields
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Visual emergency alarm for hearing impaired guest
- Telephone for hearing impaired
- Wheel chair access
- Vibrating alarm available for disabled persons
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Handicapped parking
- Facilities for blind people only
- Handicapped van parking
- Facilities for deaf people only
- Hearing impaired services
- Emergency info in Braille
- Impairment aids available
- Does hotel have accessible parking?
- Accessible baths
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Pets
- Pets allowed
Parking
- Parking
- Parking lot
- On-Site parking
- Patrolled parking area
- Street side parking
Technology
- Phone services
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
- High speed internet connection
Fitness Facilities
- Private pool
- Tennis court
- Golf
Meeting Facilities
- Meeting rooms
Services
- Welcome drink
- Uniformed security
- Wheelchairs available
- Washer/dryer
- Water sports
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff proficient in sign language
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Late check-out available
- Lobby coffee service
- Front desk
- Controlled access to parking
- Coffee shop
- Complimentary in-room coffee or tea
- Children’s play area
- Doctor on call
- Early check-in
- Basic medical equipment on-site
Guest Room
- Safe
- Safe deposit box
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
Dining
- Special needs menus
- Lunch served in restaurant
- Dinner served in restaurant
- Cups/glassware
- Continental breakfast
- Braille/large print literature
- Breakfast served in restaurant
Guest Bathroom
- Roll-in shower area with bathroom seat
- Roll-in shower available
- Grab bars in bathroom
Bedroom
- Accommodations have bath in bedroom
Standard
- Air conditioning