The Westin Surabaya

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The Westin Surabaya

Pakuwon Mall, Jalan Puncak Indah Lontar No 2 Surabaya, JI 60216 ID

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Rise above the hustle-bustle in the city to renew your energy with The Westin Surabaya. Have a wellness-focused stay with a luxury touch of the accommodations, dine in the award-winning restaurant, and stay active in our wellness programs and facilities. Experience the only night golf in East Java, at Pakuwon Golf and Family Club and have a shopping retreat at Pakuwon Mall, which is directly connected with the hotel. The award-winning Magnolia Restaurant serves you Eat Well menu and the stunning panoramic views of West Surabaya. Settle in with wine at the highest bar in town while being serenaded with live music at Sky Lounge. Stay inspired in our multifunctional Host your events at The Westin Grand Ballroom and Convention Center, the largest ballroom in East Java.

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Tennis court
  • Spa
  • Health club

Parking

  • Motorcycle parking
  • Parking
  • Off-Site parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Accessible parking

Services

  • Pantry
  • Onsite laundry
  • Valet cleaning
  • Valet same day dry cleaning
  • Wedding services
  • Staff trained in first aid
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Limousine service
  • Executive floor
  • Front desk
  • Laundry/Valet service
  • Individual Efolio available
  • Coffee shop
  • Check-in kiosk
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Currency exchange
  • Concierge desk
  • Concierge floor
  • Efolio available to company
  • Business services
  • Boarding pass print-out available
  • Car rental desk
  • Barber shop
  • Basic medical equipment on-site
  • 24-hour room service

General

  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Ventilated stair wells
  • Security
  • Staff trained in duplicate key issue
  • Smoke detector in public areas
  • Storage space
  • Exterior doors (except lobby entrance) require key access at night
  • Elevator auto recall
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Hard wired smoke detectors
  • Evacuation drills
  • Fireplace
  • First aid available
  • FEMA approved
  • Frequency of evacuation drills
  • Cocktail lounge
  • Drugstore/pharmacy
  • Complies with Local/State/Federal fire laws
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • ATM/Cash machine
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Business center

Meeting Facilities

  • Meeting rooms

Accessibility

  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Bedroom

  • Wakeup service

Technology

  • Wireless internet connection in public areas

Guest Room

  • Turndown service
  • Safe deposit box
  • Secured floors
  • Interior corridors

Dining

  • Restaurant
  • Room service
  • Room service – full menu
  • Food and beverage outlets
  • Hot breakfast
  • Lounges/bars
  • Full american breakfast
  • Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Cups/glassware
  • Continental breakfast
  • Buffet breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom