Biltmore Hotel And Suites

2151 Laurelwood Rd Santa Clara, CA 95054 US

The Biltmore Hotel and Suites a beautiful 3 Star hotel is one of the large full-service hotels in Santa Clara. The hotel has a great location just off highway 101 3 miles from San Jose International Airport one mile from Santa Clara Convention Center Great America Theme Park and an easy five miles to Downtown San Jose Museums Restaurants and Entertainment. This Three-Star Three-Diamond hotel prides itself on providing great value to it is customers such as Complementaryn20 MB Wireless High Speed Internet Access spacious and well appointed newly remodeled accommodations 135 Two Room Tower Suites and 128 There are two full-service restaurants on site- The Montagues Cafe and lunch and The Hops Bar and Grill serving dinner and also a crystal clear outdoor heated pool. Complimentary shuttle to and from SJC airport. nFree 20 MB internet access in all public areas and guest rooms.

Property Amenities

Fitness Facilities

Racquetball
Outdoor pool
Tennis court
Whirlpool
Spa
Sauna
Jogging track
Golf
Health club

Accessibility

Ramp access
Public areas wheelchair accessible for disabled
Vibrating pillows available
Visual alarms in hallways
Visual alarms in public areas
Visual emergency alarm for hearing impaired guest
Telephone for hearing impaired
Vibrating alarm available for disabled persons
Restaurant/bar menus available in 14pt print
Restaurant/bar menus available in Braille
Service animals allowed on property for people with disabilities
Service dogs allowed
Elevator near disability accessible rooms
Handicapped parking
Facilities for blind people only
Handicapped van parking
Elevators have Braille Instructions
Facilities for deaf people only
Hearing impaired services
Emergency exit signs in Braille
Emergency info in Braille
Impairment aids available
Does hotel have accessible parking?
2nd lock on guest doors
Accessible baths
Accessible facilities
Accessible room
Americans with Disabilities Act (ADA) compliance
Audible alarms in hallways
Audible alarms in public areas
Audible emergency alarm for sight impaired guest

Services

Massage services
Pantry
Photocopy center
Uniformed security
Translation services
Valet cleaning
Valet same day dry cleaning
Wheelchairs available
Staff trained in first aid
Staff trained in service to disabled guests
Sprinklers in hallways
Sprinklers in public areas
Shoe shine stand
Staff proficient in sign language
Staff Red Cross certified in CPR
Staff trained in CPR
Full service housekeeping
Game room
Housekeeping – daily
Executive floor
Grocery shopping service available
Late check-out available
Express check-out
Lobby coffee service
Front desk
Laundry/Valet service
Hairdresser/barber
Controlled access to parking
Complimentary in-room coffee or tea
Child programs
Dry cleaning
Children’s nursery
Children’s play area
Doctor on call
DVR player
Early check-in
Baby sitting
Baggage hold
Car rental desk
Barber shop
Basic medical equipment on-site
Bell staff/porter
Airline desk

Pets

Pets allowed

Parking

Parking
Parking lot
On-Site parking
Patrolled parking area
Street side parking
Secured parking
Accessible parking

General

Parking area attendants
Private security available
Multiple exits on each floor
Property has elevators
Public address system
Playground
Public area air conditioned
U.S. Fire Safety compliant
Telephone
Well lighted exit signs
Train access
Transportation
Wheelchair accessible elevators
Transportation services – local area
Transportation services – local office
Video surveillance recorded 24 hrs a day
Viedo surveillance monitored 24 hrs a day
Wide corridors
Ventilated stair wells
Wide entrance
Wide restaurant entrance
Security
Staff trained in duplicate key issue
Security 24 hours/day
Response time (minutes) from fire/police department
Steps/staircases have color markings
Steps/staircases have handrails
Smoke detector in public areas
Tactile/14pt print signage throughout hotel
Exterior doors (except lobby entrance) require key access at night
Extra adult charge
Elevator access to all levels
Fire detectors in hallways
Elevator auto recall
Extra child charge for rollaway use
Fire detectors in public areas
Extra person charge for rollaway use
Fire extinguishers
Fire extinguishers in hallways
Lighted parking area
Fire extinguishers in public areas
Hotel has fire safety measures in place but does not meet a national fire safety standard
Lighted walkways
Emergency back-up generators
Evacuation drills
Family plan
Fire safety compliant
Hearing induction loop system installed
First aid available
FEMA approved
Frequency of evacuation drills
Flat terrain between parking and entrance
Cocktail lounge
Children welcome
Complies with Local/State/Federal fire laws
Alarms continuously monitored
Camera monitoring parking area 24 hrs
Adapted room doors
ATM/Cash machine
Beauty shop/salon
Building meets all current local, state and country building codes
24-hour front desk
Auto link to fire station
Business center
Automatic fire doors

Meeting Facilities

Meeting rooms

Bedroom

Wakeup service
Accommodations have bath in bedroom

Technology

VCR player available at front desk
Wireless internet connection in public areas
Subtitles/closed captions available on TV

Guest Room

Turndown service
Safe
Safe deposit box
Secured floors
Emergency instructions in pictorial form
Interior corridors
Connecting rooms

Dining

Special needs menus
Room service
Room service – limited hours
Lounges/bars
Lunch served in restaurant
Full american breakfast
Dinner served in restaurant
Cups/glassware
Continental breakfast
Braille/large print literature
Breakfast served in restaurant
Buffet breakfast

Guest Bathroom

Roll-in shower area with bathroom seat
Roll-in shower available
Grab bars in bathroom

Standard

Air conditioning
24-hour security