Cheval Phoenix House

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Cheval Phoenix House

1 Wilbraham Place Sloane Street London, SW1X 9AE GB

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In the heart of Chelsea where business and leisure meet your exclusive gateway to one of Londons most desirable areas. Just minutes from the boutiques and galleries of Sloane Square the Saatchi Gallery or succumb to the design shops at Chelsea Harbour. Some of Europes largest businesses or watch the world go by over a cocktail in Duke of York Square.nnCheval collection remains open flexible and safe. Stay with confidence nTo prevent the spread of the Covid-19 virus Cheval Collection has worked tirelessly to ensure maximum security with detailed procedures and standards at its Residences to limit the chance of exposure both for our team members as well as our valued guests and clients. nAlthough this has required us all to adapt our behaviour we know how much our visitors value the services we provide and we are committed to maintaining our already high standards without compromising on hygiene or safety. We can arrange for a sanitised private vehicle to collect guests from their arrival airport or railway stationn nBooking And Staying At A Cheval Residence Pre-Arrival nHands-free access to each building where automatic doors are in place or a supply of hospital grade hand sanitiser gel at the entry point. Clear signage in the lobby area with markings to indicate government advised social distancing measures temperature checks for arriving guests. Perspex screens have been installed on reception to prevent transmission. Cheval team members will be wearing appropriate PPE at check-in and during other interactions in apartments.nWhere keyless entry is not available ultraviolet light technology will be used to sanitise keys before they are presented to guests. Guests are encouraged to download the Cheval app which allows for remote check-in on arrival. During cleaning you can expect the room attendant to be wearing a face mask gloves and protective equipment on arrival and methodically clean the apartment following our standard operating procedures and happy to supply c

Property Amenities

Parking

  • Outdoor parking
  • Parking deck
  • Parking lot
  • Secured parking

General

  • Outdoor space
  • Number of roll-in showers available for disabled person
  • Number of rooms for disabled persons equipped with standard tub
  • Number of rooms with Braille
  • Number of rooms with wheelchair accessible showers
  • Number of wheelchair accessible rooms
  • Private security available
  • Property has elevators
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Train access
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have color markings
  • Restricted public access
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Shopping mall
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Elevator access to all levels
  • Fire detectors in hallways
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Fire extinguishers in public areas
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Evacuation drills
  • Fire resistant guest room doors
  • Fire resistant hall room doors
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • FEMA approved
  • Flat terrain between parking and entrance
  • Converters/ Voltage adaptors
  • Courtyard
  • Children welcome
  • Complies with Hotel/Motel Safety Act
  • Complies with Local/State/Federal fire laws
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Carbon monoxide detector
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Automated External Defibrillator (AED) on-site

Accessibility

  • Ramp access
  • Number of each room type equipped for disabled persons- 8 fields
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Wheel chair access
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Facilities for deaf people only
  • Hearing impaired services
  • Emergency exit signs in Braille
  • Emergency info in Braille
  • Impairment aids available
  • Does hotel have accessible parking?
  • Accessible baths
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Brailed elevators
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Pets

  • Pets allowed

Services

  • Pantry
  • Welcome gift
  • Uniformed security
  • Valet same day dry cleaning
  • Wheelchairs available
  • Washer/dryer
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff proficient in sign language
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Lobby coffee service
  • Front desk
  • Controlled access to parking
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Concierge desk
  • Doctor on call
  • Concierge lounge
  • Door man
  • DVR player
  • Early check-in
  • Baggage hold
  • Basic medical equipment on-site

Technology

  • Phone services
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor
  • Catering services

Dining

  • Room service – limited menu
  • Special needs menus
  • Room service
  • Room service – limited hours
  • Lounges/bars
  • Lunch served in restaurant
  • Full american breakfast
  • Dinner delivery service from local restaurant
  • Dinner served in restaurant
  • Communal bar area
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast

Guest Room

  • Safe
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Double glazed windows

Fitness Facilities

  • Steam bath
  • Golf

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Bedroom

  • Accommodations have bath in bedroom

Standard

  • Air conditioning
  • 24-hour security