1360 West Mall Drive Cleveland, OH 44114 US
Get My QuoteExperience the best that Cleveland, OH, has to offer at Cleveland Marriott Downtown at Key Tower. Located near Lake Erie in downtown Cleveland, Ohio, and across the street from the Cleveland Convention Center, our pet-friendly hotel offers a location matched by few hotels. Check into our hotel to be steps from the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center and FirstEnergy Stadium. Settle into our spacious hotel rooms or suites, where plush bedding and views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal at one of the hotel’s popular restaurants or bars. Savor delicious American fare on our seasonal outdoor pavilion. Host your next event in downtown Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities.
Property Amenities
General
- Non-smoking
- Outdoor space
- Number of roll-in showers available for disabled person
- Number of rooms for disabled persons equipped with standard tub
- Number of rooms with Braille
- Number of rooms with wheelchair accessible showers
- Number of wheelchair accessible rooms
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Vending machines
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have color markings
- Restricted public access
- Steps/staircases have handrails
- Smoke detector in public areas
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Elevator access to all levels
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Gift/News stand
- Hard wired smoke detectors
- Hotel has fire safety measures in place but does not meet a national fire safety standard
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fire resistant guest room doors
- Fire resistant hall room doors
- Fireplace
- Hearing induction loop system installed
- First aid available
- Ice machine
- FEMA approved
- Frequency of evacuation drills
- If no 24 hour security, what are the hours?
- Flat terrain between parking and entrance
- Cocktail lounge
- Converters/ Voltage adaptors
- Drugstore/pharmacy
- Complies with Hotel/Motel Safety Act
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Bookstore
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- ATM/Cash machine
- Carbon monoxide detector
- Beauty shop/salon
- Building meets all current local, state and country building codes
- 24-hour front desk
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Telephone for hearing impaired
- Vibrating alarm available for disabled persons
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Facilities for blind people only
- Handicapped van parking
- Facilities for deaf people only
- Hearing impaired services
- Emergency exit signs in Braille
- Emergency info in Braille
- Impairment aids available
- Does hotel have accessible parking?
- Accessible baths
- Accessible facilities
- Audible alarms in hallways
- Audible alarms in public areas
Pets
- Pets allowed
Services
- Pantry
- Uniformed security
- Valet cleaning
- Video games
- Wheelchairs available
- Video review billing
- Water purification system
- Wedding services
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Shoe shine stand
- Staff proficient in sign language
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Front desk
- Laundry/Valet service
- Florist
- Hairdresser/barber
- Individual Efolio available
- Controlled access to parking
- Coffee shop
- Complimentary in-room coffee or tea
- Concierge desk
- Concierge floor
- Doctor on call
- DVR player
- Efolio available to company
- Business services
- Boarding pass print-out available
- Car rental desk
- Barber shop
- Basic medical equipment on-site
Parking
- Parking
- On-Site parking
- Patrolled parking area
- Valet parking
- Accessible parking
Fitness Facilities
- Private pool
- Spa
- Steam bath
- Sauna
- Health club
Meeting Facilities
- Meeting rooms
Guest Room
- Visual alarm smoke detectors in guest rooms
- Safe
- Room access through exterior corridor
- Room access through interior corridor
- Room accessible through balcony sliding glass doors
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Double glazed windows
- Connecting rooms
Bedroom
- Wakeup service
- Accommodations have bath in bedroom
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
Dining
- Restaurant
- Special needs menus
- Food and beverage outlets
- Lounges/bars
- Cocktail lounge with entertainment
- Cocktail lounge with light fare
- Dinner delivery service from local restaurant
- Braille/large print literature
- Carryout breakfast
Guest Bathroom
- Roll-in shower area with bathroom seat
- Roll-in shower available
- Grab bars in bathroom
