Crowne Plaza MARUMA HOTEL & CASINO

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Crowne Plaza MARUMA HOTEL & CASINO

Desarrollos Hoteleros del Zulia C.A,Circunvalacion Maracaibo, 4004 VE

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The Crowne Plaza® Maruma Hotel is strategically located with immediate access to the commercial and financial area of the city and just 15 minutes from La Chinita International Airport. The hotel is found next to the Venezuela Convention Center and a short distance from different oil companies. If you are here either for business or leisure, we suggest you take time off to enjoy the Maracaibo neighborhood and surrounding areas. The hotel provides practical amenities to its guests, such as free Wi-Fi access, a Business Center, the largest pool in the city.We make available over 2,300 sq. ft. of event space, 10 separate ballrooms and a talented Crowne Meetings Director to ensure your event goes smoothly. We also have five on-site restaurants and Bari Sur discotheque.

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Private pool
  • Tennis court

General

  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Smoke detectors
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Elevator access to all levels
  • Fire detectors in hallways
  • Elevator auto recall
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • First aid available
  • FEMA approved
  • If no 24 hour security, what are the hours?
  • Flat terrain between parking and entrance
  • Cocktail lounge
  • Computer
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Automatic fire doors

Accessibility

  • Ramp access
  • Number of each room type equipped for disabled persons- 8 fields
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Elevators have Braille Instructions
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Parking

  • Parking
  • On-Site parking
  • Patrolled parking area

Meeting Facilities

  • Meeting rooms

Services

  • Welcome gift
  • Video games
  • Valet same day dry cleaning
  • Wheelchairs available
  • Travel agency
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Housekeeping – daily
  • Housekeeping – weekly
  • Grocery shopping service available
  • Late check-out available
  • Florist
  • Controlled access to parking
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Doctor on call
  • DVR player
  • Basic medical equipment on-site
  • Bell staff/porter

Technology

  • Wireless internet connection in public areas
  • High speed internet access for laptop in public areas
  • High speed internet connection

Dining

  • Restaurant
  • Room service
  • Lounges/bars
  • Cups/glassware
  • Braille/large print literature
  • Buffet breakfast

Guest Room

  • Safe
  • Safe deposit box
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Maid service

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom