Crowne Plaza NAIROBI

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Crowne Plaza NAIROBI

Kenya Road, Upper Hill,PO Box 25574 Nairobi, 00100 KE

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Awarded Intercontinental Group of Hotels Middle East, Asia and Africa franchise hotel of the year 2018, Crowne Plaza Nairobi sits in the heart of Upperhill’s business district, situated minutes away from the Jomo Kenyatta International Airport. Our 206 plush guestrooms provide every comfort you need at the end of a busy day. We offer complimentary high-speed internet for all our guests so you can always stay connected with your life at work and at home. Embark on a culinary journey with exceptional service at Crowne Plaza Nairobi Upperhill and experience flavours of Africa at our numerous restaurants and bars. Indulge in an afternoon tea or our delicious cappuccinos at Alabaster Lounge. For an authentic and exciting dining experience, visit Sikia, our number one TripAdvisor award-winning fine dining restaurant. When planning for a board meeting, conference, cocktail party or even a product launch, our dedicated team can assist you to execute seamless events in our state of the art pillar-less ballroom that can accommodate up to 500 guests and an extra 12 meeting rooms to cater for all your needs.Recharge with our fully equipped Uzima fitness and wellness centre boasting Technogym equipment and an outdoor heated lap pool or unwind with a relaxing and reenergizing massage, sauna and steam bath.

Property Amenities

General

  • Non-smoking
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Transportation
  • Wheelchair accessible elevators
  • Transportation services – local area
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Hearing induction loop system installed
  • First aid available
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Flat terrain between parking and entrance
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Automatic fire doors

Fitness Facilities

  • Outdoor pool
  • Tennis court
  • Golf

Accessibility

  • Ramp access
  • Number of each room type equipped for disabled persons- 8 fields
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Restaurant/bar menus available in 14pt print
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pets allowed

Services

  • Pantry
  • Uniformed security
  • Tour/sightseeing desk
  • Valet same day dry cleaning
  • Wheelchairs available
  • Trouser/Pant press
  • Staff trained in first aid
  • Technical concierge
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shops and commercial services
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Housekeeping – daily
  • Housekeeping – weekly
  • Grocery shopping service available
  • Late check-out available
  • Florist
  • Controlled access to parking
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Currency exchange
  • Concierge desk
  • Doctor on call
  • Baby sitting
  • Car rental desk
  • Basic medical equipment on-site
  • Bell staff/porter

Parking

  • Parking
  • On-Site parking
  • Patrolled parking area

Meeting Facilities

  • Meeting rooms

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet access for laptop in public areas

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Lounges/bars

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning