Via San Michele di Pagana 8 Rapallo/portofino Coast, 16035 IT
Get My QuoteExcelsior Palace Hotel will be closed to the public between 14DEC2020 and 27MAR2021 and will not be accepting arrivals during that time.nnUniquely located on the bay of Rapallo to the east and overlooking the Portofino gulf to the west/ the Excelsior Palace Hotel- the only 5-star deluxe hotel on the Portofino Coast has been restored to its turn-of-the-century glory when it formed an obligatory stating-post for the international beau monde /Mrs Simpson/ Hussein of Jordan/ Rita Hayworth are only few examples/nnTo view the cleanliness policy for this property please visit the property page listed on Preferredhotels.comnnFor information on our sanitation practises please visit www.excelsiorpalace.it/en/2020/06/your-well-being-and-comfort-are-our-primary-concern/
Property Amenities
Fitness Facilities
- Outdoor pool
- Private pool
- Tennis court
- Spa
- Sauna
- Golf
- Health club
Accessibility
- Ramp access
- Number of each room type equipped for disabled persons- 8 fields
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in public areas
- Telephone for hearing impaired
- Vibrating alarm available for disabled persons
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Handicapped parking
- Facilities for blind people only
- Handicapped van parking
- Elevators have Braille Instructions
- Facilities for deaf people only
- Hearing impaired services
- Emergency exit signs in Braille
- Emergency info in Braille
- Impairment aids available
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
General
- Number of roll-in showers available for disabled person
- Number of rooms with Braille
- Number of rooms with wheelchair accessible showers
- Number of wheelchair accessible rooms
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Public address system
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Well lighted exit signs
- Universal AC/DC adaptors
- Wheelchair accessible elevators
- Transportation services – local area
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Steps/staircases have color markings
- Restricted public access
- Steps/staircases have handrails
- Storage space
- Solarium
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Elevator access to all levels
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Extra person charge for rollaway use
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fire resistant guest room doors
- Fire resistant hall room doors
- Hearing induction loop system installed
- First aid available
- FEMA approved
- Flat terrain between parking and entrance
- Children welcome
- Complies with Hotel/Motel Safety Act
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Adapted room doors
- Carbon monoxide detector
- 24-hour front desk
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Services
- Massage services
- Pantry
- Photocopy center
- Newspaper
- Onsite laundry
- Uniformed security
- Translation services
- Valet same day dry cleaning
- Wheelchairs available
- Washer/dryer
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Shoe shine stand
- Staff proficient in sign language
- Secretarial service
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Fax service
- Grocery shopping service available
- Late check-out available
- Lobby coffee service
- Laundry/Valet service
- Dry cleaning
- Child rollaway
- Currency exchange
- Concierge desk
- Doctor on call
- Complimenary local calls time limit
- DVR player
- Early check-in
- Business services
- Baby sitting
- Basic medical equipment on-site
- Casino
- Bell staff/porter
Pets
- Pets allowed
Parking
- Parking
- On-Site parking
- Valet parking
- Indoor parking
Meeting Facilities
- Meeting rooms
Guest Room
- Visual alarm smoke detectors in guest rooms
- Turndown service
- VIP rooms
- Safe deposit box
- Room access through exterior corridor
- Room access through interior corridor
- Room accessible through balcony sliding glass doors
- Secured floors
- Emergency instructions in pictorial form
- Double glazed windows
- Connecting rooms
Bedroom
- Wakeup service
- Female traveler room/floor
- Accommodations have bath in bedroom
Dining
- Restaurant
- Special needs menus
- Lounges/bars
- Full american breakfast
- Continental breakfast
- Braille/large print literature
- Buffet breakfast
Guest Bathroom
- Roll-in shower area with bathroom seat
- Roll-in shower available
- Grab bars in bathroom
Technology
- Subtitles/closed captions available on TV
Standard
- Air conditioning
- 24-hour security
