Four Points by Sheraton Auckland

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Four Points by Sheraton Auckland

396 Queen Street, Main Reception Entrance 110 Mayo Auckland, 1010 NZ

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Four Points by Sheraton Auckland welcomes you to the city centre with spacious accommodation and exceptional service. Set in the Aotea Arts Quarter, our hotel places you near Aotea Square, with The Civic, Auckland Town Hall, Classic Comedy & Bar, Q Theatre, the Auckland Art Gallery and numerous shops and restaurants only moments away. Inside the hotel, you can recharge in modern rooms and suites featuring our signature bedding, large bathrooms and free Wi-Fi, as well as views of the city centre from higher floors. Suites boast separate living rooms, some with balconies – ideal for traveling families, special occasions or for work sessions. Work out in our 24-hour fitness centre, indulge in our Queens Head Bar & Eatery or enjoy expansive city views from The Churchill, Aucklands highest rooftop bar. For those organising meetings, our contemporary Queens Head Ballroom offers a 195 square metres of event space and can adapt to the needs of an array of corporate functions and social celebrations.

Property Amenities

General

  • Non-smoking
  • Outdoor space
  • Number of roll-in showers available for disabled person
  • Number of rooms for disabled persons equipped with standard tub
  • Number of rooms with wheelchair accessible showers
  • Number of wheelchair accessible rooms
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Elevator access to all levels
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Hearing induction loop system installed
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Flat terrain between parking and entrance
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Drugstore/pharmacy
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Facilities for blind people only
  • Handicapped van parking
  • Facilities for deaf people only
  • Hearing impaired services
  • Emergency info in Braille
  • Impairment aids available
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Parking

  • Motorcycle parking
  • Parking
  • Off-Site parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking

Meeting Facilities

  • Meeting rooms

Services

  • Welcome gift
  • Uniformed security
  • Valet cleaning
  • Video games
  • Valet same day dry cleaning
  • Wheelchairs available
  • Travel agency
  • Water purification system
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff proficient in sign language
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Express check-in
  • Express check-out
  • Front desk
  • Laundry/Valet service
  • Individual Efolio available
  • Controlled access to parking
  • Check cashing policy
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Currency exchange
  • Concierge desk
  • Doctor on call
  • Complimenary local calls time limit
  • DVR player
  • Efolio available to company
  • Business services
  • Car rental desk
  • Basic medical equipment on-site

Bedroom

  • Wakeup service
  • Accommodations have bath in bedroom

Fitness Facilities

  • Tennis court
  • Spa
  • Health club

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet connection

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Food and beverage outlets
  • Hot breakfast
  • Lounges/bars
  • Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Continental breakfast
  • Braille/large print literature
  • Buffet breakfast

Guest Room

  • Safe
  • Safe deposit box
  • Secured floors
  • Interior corridors

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning