JL. Embong Malang 25-31 Surabaya, JI 60261 ID
Get My QuoteKick back and settle in at Four Points by Sheraton Surabaya. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs with cable channels to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Guests hosting an event in Surabaya appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In the mood to explore? In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children’s activities and more. You’re in for a memorable stay at Four Points by Sheraton Surabaya.
Property Amenities
Fitness Facilities
- Outdoor pool
- Spa
- Health club
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Telephone for hearing impaired
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Audible alarms in hallways
- Audible alarms in public areas
Services
- Printer
- Newspaper
- Onsite laundry
- Uniformed security
- Valet cleaning
- Valet same day dry cleaning
- Wheelchairs available
- Washer/dryer
- Travel agency
- Trouser/Pant press
- Water purification system
- Wedding services
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Shoe polisher
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Limousine service
- Fax machine
- Laptop
- Grocery shopping service available
- Front desk
- Laundry/Valet service
- Florist
- Controlled access to parking
- Coffee shop
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Currency exchange
- Concierge desk
- DVD player available at front desk
- Doctor on call
- Complimenary local calls time limit
- Business services
- Boarding pass print-out available
- Car rental desk
- Basic medical equipment on-site
- 24-hour room service
Pets
- Pets allowed
Dining
- Meal included – breakfast
- Restaurant
- Special needs menus
- Room service
- Food and beverage outlets
- Lounges/bars
- Cocktail lounge with entertainment
- Dining guide
- Cups/glassware
- Braille/large print literature
- Buffet breakfast
- Carryout breakfast
Parking
- Motorcycle parking
- Parking
- Off-Site parking
- On-Site parking
- Patrolled parking area
- Valet parking
- Accessible parking
General
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have handrails
- Smoke detector in public areas
- Smoking
- Scanner
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Elevator access to all levels
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- High ceilings
- Fireplace
- First aid available
- FEMA approved
- Frequency of evacuation drills
- If no 24 hour security, what are the hours?
- Flat terrain between parking and entrance
- Fire alarm
- Cocktail lounge
- Converters/ Voltage adaptors
- Copier
- Drugstore/pharmacy
- Computer
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Bookstore
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- ATM/Cash machine
- Beauty shop/salon
- Building meets all current local, state and country building codes
- 24-hour front desk
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Meeting Facilities
- Meeting rooms
Guest Room
- Visual alarm smoke detectors in guest rooms
- Turndown service
- VIP rooms
- Safe deposit box
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Exterior corridors
Bedroom
- Wakeup service
Technology
- VCR player available at front desk
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
Standard
- Air conditioning
