Pakuwon Mall, Jalan Puncak Indah Lontar No 2 Surabaya, JI 60216 ID
Get My QuoteFour Points by Sheraton Surabaya Pakuwon Indah welcomes you to Surabaya with uncomplicated comfort and attentive service. Set in Western part of Surabaya, our hotel is nearby to Satellite Toll Road access and surrounded with upscale neighborhood. Experience local taste in Djaman Doeloe Resto & Bar, have an-all day recharge with Best Brew beers, and dine under the stars in Monsoon, the outdoor rooftop with all-you-can-eat delights. Go for an easy shop and countless entertainment in Pakuwon Mall, which is directly connected with the hotel. Don’t miss to dip in our Lagoon Pool, where you relax and feel the oasis ambiance in the midst of the hustling city, at level 6.
Property Amenities
Fitness Facilities
- Outdoor pool
- Private pool
- Health club
Accessibility
- Ramp access
- Number of each room type equipped for disabled persons- 8 fields
- Public areas wheelchair accessible for disabled
- Visual alarms in hallways
- Visual alarms in public areas
- Visual emergency alarm for hearing impaired guest
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Handicapped parking
- Elevators have Braille Instructions
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Parking
- Motorcycle parking
- Parking
- Off-Site parking
- On-Site parking
- Patrolled parking area
- Valet parking
Services
- Pantry
- Uniformed security
- Valet cleaning
- Water purification system
- Staff trained in first aid
- Staff trained in service to disabled guests
- Rollaway bed
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Limousine service
- Grocery shopping service available
- Front desk
- Laundry/Valet service
- Florist
- Individual Efolio available
- Controlled access to parking
- Coffee shop
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Currency exchange
- Concierge desk
- Doctor on call
- Efolio available to company
- Business services
- Boarding pass print-out available
- Car rental desk
- Basic medical equipment on-site
- 24-hour room service
General
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have color markings
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Elevator access to all levels
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Hearing induction loop system installed
- First aid available
- FEMA approved
- Frequency of evacuation drills
- Flat terrain between parking and entrance
- Converters/ Voltage adaptors
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Bookstore
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Building meets all current local, state and country building codes
- 24-hour front desk
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Guest Room
- Visual alarm smoke detectors in guest rooms
- Safe
- Safe deposit box
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
Bedroom
- Wakeup service
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
- High speed internet connection
Dining
- Restaurant
- Special needs menus
- Room service
- Food and beverage outlets
- Hot breakfast
- Lounges/bars
- Full american breakfast
- Complimentary full american breakfast
- Continental breakfast
- Buffet breakfast
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
Standard
- Air conditioning
