Grand Hotel Zermatterhof

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Grand Hotel Zermatterhof

Bahnhofstrasse 55 Postfach 14 Zermatt, CH-3920 CH

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The Grand Hotel Zermatterhof – situated in the heart of Zermatt – has been extending a warm and hospitable welcome to guests ever since it first opened in 1879. Enjoying a central but peaceful location this traditional luxury establishment offers both classic elegance and all the comforts of modernity in equal measure. The hotel is a member of the Preferred Hotels and Resorts and Swiss Deluxe Hotels.nnWhen it comes to satisfying the palate the Grand Hotel boasts two restaurants – While the Prato Borni with its French-style international cuisine and sophisticated atmosphere is a great place for fine dining there is a touch of the Mediterranean to the culinary offering of the Restaurant Lusi. And the restaurant terrace two bars and hotel garden are perfect for receptions.nnThe hotel has more than 81 individually furnished rooms and suites with magnificent views of the mountains promising both peace and space in an exclusive setting. And for the ultimate in luxury guests can avail themselves of the hotel s new wellness zone Vita borni. Here you can experience an atmosphere of cultivated wellbeing with a spacious pool- saunascape- treatment rooms and a private spa for couples.nnThe hotel also has five rooms for banquets and conferences for between five and 300 people – these rooms are all fully air-conditioned – have daylight and black-out blinds and are equipped with cutting-edge communications equipment. Wireless Lan is available throughout the hotel. And we have a specialist on hand should you need assistance

Property Amenities

General

  • Outdoor space
  • Parking area attendants
  • Private security available
  • Public address system
  • Playground
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Transportation services – local area
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have handrails
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Elevator access to all levels
  • Extra child charge
  • Fire detectors in hallways
  • Fire detectors in public areas
  • Elevators
  • Fire extinguishers in hallways
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Family plan
  • Hearing induction loop system installed
  • First aid available
  • FEMA approved
  • Flat terrain between parking and entrance
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Accessibility

  • Ramp access
  • Number of each room type equipped for disabled persons- 8 fields
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Elevators have Braille Instructions
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas

Services

  • Massage services
  • Pantry
  • Photocopy center
  • Newspaper
  • Uniformed security
  • Valet same day dry cleaning
  • Trouser/Pant press
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Snow skiing
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Game room
  • Housekeeping – daily
  • Fax service
  • Late check-out available
  • Lobby coffee service
  • Laundry/Valet service
  • Controlled access to parking
  • Dry cleaning
  • Complimentary shoeshine
  • Currency exchange
  • Concierge desk
  • Children’s play area
  • Doctor on call
  • Early check-in
  • Business services
  • Baby sitting
  • Basic medical equipment on-site

Pets

  • Pets allowed

Meeting Facilities

  • Meeting rooms
  • Catering services

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Turndown service
  • Safe
  • Safe deposit box
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Maid service

Bedroom

  • Wakeup service
  • Female traveler room/floor
  • Accommodations have bath in bedroom

Fitness Facilities

  • Tennis court
  • Whirlpool
  • Sauna
  • Jogging track
  • Golf
  • Health club

Technology

  • Wireless internet connection in public areas

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Room service – limited hours
  • Lounges/bars
  • Complimentary full american breakfast
  • Dining guide
  • Braille/large print literature

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning
  • 24-hour security