Grand Hyatt Hangzhou

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Grand Hyatt Hangzhou

Array Hangzhou, 310006 CN

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The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.

Property Amenities

General

  • Non-smoking
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Telephone jack adaptor available
  • Train access
  • Transportation
  • Transportation services – local area
  • Transportation services – local office
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Security 24 hours/day
  • Steps/staircases have color markings
  • Smoke detector in public areas
  • Smoke detectors
  • Storage space
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Gift/News stand
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • FEMA approved
  • Fire alarm
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Copier
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Business center
  • Automatic fire doors

Services

  • Printer
  • Massage services
  • Photocopy center
  • Uniformed security
  • Tour/sightseeing desk
  • Translation services
  • Valet cleaning
  • Valet same day dry cleaning
  • Trouser/Pant press
  • Staff trained in first aid
  • Technical concierge
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Executive floor
  • Express check-in
  • Late check-out available
  • Express check-out
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Hairdresser/barber
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Child programs
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Currency exchange
  • Children’s nursery
  • Concierge desk
  • Doctor on call
  • Early check-in
  • Efolio available to company
  • Baby sitting
  • Car rental desk
  • Barber shop
  • Basic medical equipment on-site
  • Bell staff/porter
  • 24-hour room service

Parking

  • Parking
  • Parking fee managed by hotel
  • Parking lot
  • On-Site parking
  • Patrolled parking area
  • Secured parking
  • Indoor parking

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor
  • Catering services

Accessibility

  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service dogs allowed
  • Handicapped parking
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Bedroom

  • Wakeup service
  • Double beds

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet access for laptop in public areas
  • High speed internet connection

Guest Room

  • Turndown service
  • Safe
  • Safe deposit box
  • Interior corridors
  • Maid service
  • Connecting rooms

Fitness Facilities

  • Spa
  • Sauna
  • Jogging track
  • Golf
  • Health club

Dining

  • Special needs menus
  • Room service
  • Food and beverage outlets
  • Lounges/bars
  • Lunch served in restaurant
  • Full american breakfast
  • Dinner served in restaurant
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast

Guest Bathroom

  • Roll-in shower available

Standard

  • Air conditioning
  • 24-hour security