Array Macau, CN
Get My QuoteGrand Hyatt Macau comprises two wave-inspired towers within City of Dreams-the much talked-about, aquatic-themed, integrated entertainment resort on Cotai. Grand Hyatt Macau has its sights set on being the leading MICE venue in the region. The hotel has 791 guestrooms, most are suite-style with separate living spaces; for discerning guests the dedicated Grand Club Lounge is exclusively for Grand Club guests, with a bar and open kitchen offers complimentary full buffet breakfast, all day light refreshments and evening cocktails and canaps, plus the option of dining on a private outdoor terrace. Grand Hyatt Macau is also housing one of the largest event spaces in Macau; 14 individual function areas spanning almost 8,000 sqm, including a colossal 2,000sqm Grand Ballroom and Salao do Teatro, the first ballroom in Macau encompassing a theatre-style show kitchen. The eight flexible meeting rooms, suitable for gathering of between 40 to 100, and nearby are two residential-style Lounges for break-out receptions with a fully-equipped Business Centre. For more informal events, the Pool Deck is an ideal location and one of the largest outdoor events venues in Macau.
Property Amenities
General
- Non-smoking
- Number of roll-in showers available for disabled person
- Number of rooms for disabled persons equipped with standard tub
- Number of rooms with Braille
- Number of rooms with wheelchair accessible showers
- Number of wheelchair accessible rooms
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Playground
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Telephone
- Video cameras in public areas
- Well lighted exit signs
- Transportation
- Wheelchair accessible elevators
- Transportation services – local area
- Transportation services – local office
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Steps/staircases have color markings
- Steps/staircases have handrails
- Smoke detector in public areas
- Smoke detectors
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Fire alarm with light
- Extra adult charge
- Elevator access to all levels
- Extra child charge
- Fire detectors in hallways
- Elevator auto recall
- Extra child charge for rollaway use
- Fire detectors in public areas
- Extra person charge for rollaway use
- Fire extinguishers
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Hotel has fire safety measures in place but does not meet a national fire safety standard
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Family plan
- Fire safety compliant
- Hearing induction loop system installed
- First aid available
- Frequency of evacuation drills
- Flat terrain between parking and entrance
- Fire alarm
- Cocktail lounge
- Converters/ Voltage adaptors
- Copier
- Children welcome
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- ATM/Cash machine
- Carbon monoxide detector
- Beauty shop/salon
- Building meets all current local, state and country building codes
- 24-hour front desk
- Business center
- Automatic fire doors
Fitness Facilities
- Racquetball
- Outdoor pool
- Tennis court
- Whirlpool
- Spa
- Sauna
- Jogging track
- Golf
- Health club
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Visual emergency alarm for hearing impaired guest
- Telephone for hearing impaired
- Vibrating alarm available for disabled persons
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Handicapped parking
- Facilities for blind people only
- Handicapped van parking
- Elevators have Braille Instructions
- Facilities for deaf people only
- Hearing impaired services
- Emergency exit signs in Braille
- Emergency info in Braille
- Impairment aids available
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Accessible room
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Services
- Massage services
- Photocopy center
- Newspaper
- Uniformed security
- Translation services
- Valet cleaning
- Valet same day dry cleaning
- Wheelchairs available
- Video review billing
- Staff trained in first aid
- Technical concierge
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Shoe shine stand
- Staff proficient in sign language
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Executive floor
- Grocery shopping service available
- Express check-in
- Late check-out available
- Express check-out
- Lobby coffee service
- Front desk
- Laundry/Valet service
- Hairdresser/barber
- Individual Efolio available
- Controlled access to parking
- Coffee shop
- Complimentary in-room coffee or tea
- Child programs
- Dry cleaning
- Complimentary newspaper in lobby
- Currency exchange
- Children’s nursery
- Concierge desk
- Children’s play area
- Doctor on call
- Early check-in
- Efolio available to company
- Baby sitting
- Car rental desk
- Barber shop
- Basic medical equipment on-site
- Bell staff/porter
- 24-hour room service
Parking
- Parking
- Parking fee managed by hotel
- On-Site parking
- Patrolled parking area
- Valet parking
- Street side parking
- Secured parking
- Indoor parking
- Accessible parking
Meeting Facilities
- Meeting rooms
- Exhibition/convention floor
- Catering services
Bedroom
- Wakeup service
- Double beds
- Accommodations have bath in bedroom
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
- High speed internet access for laptop in public areas
- High speed internet connection
Guest Room
- Turndown service
- Safe
- Safe deposit box
- Secured floors
- Interior corridors
- Maid service
- Double glazed windows
- Connecting rooms
Dining
- Special needs menus
- Room service
- Lounges/bars
- Lunch served in restaurant
- Full american breakfast
- Dinner served in restaurant
- Continental breakfast
- Braille/large print literature
- Breakfast served in restaurant
- Buffet breakfast
Guest Bathroom
- Roll-in shower area with bathroom seat
- Roll-in shower available
- Grab bars in bathroom
Standard
- Air conditioning
