Grand Hyatt Melbourne

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Grand Hyatt Melbourne

123 COLLINS STREET Melbourne, VIC 3000 AU

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Grand Hyatt Melbourne continues to be recognised as a Melbourne icon and has cemented its position as a world-class hospitality provider. Positioned on Collins Street in the heart of the CBD, the hotels offering is unrivalled and includes 550 guest rooms, spectacular upper and lower lobbies, Collins Kitchen restaurant, ru-co bar, City Club Australias largest hotel gym, and an innovative premium events venue the residence. A luxury retail precinct at the Collins Street entrance includes flagship stores from Bulgari, Paspaley Pearls and Emporio Armani, while the opulent Spice Market bar completes this impressive quarter.

The hotel boasts truly grand modern spaces, framed by spectacular Australian artwork and complemented by magnificent marble finishings. The 550 luxurious guestrooms include custom-made beds facing floor-to-ceiling windows, a marble bathroom with separate tub and shower, and Egyptian cotton linen. Each room features LCD flat screen TVs and a comfortable work area comprising an L-shaped sofa, a round table and a leather upholstered armchair. WiFi and an iPod docking station complete all the modern trimmings. The Club rooms on the top 5 floors of the hotel provides access to the exclusive Grand Club lounge which offers complimentary deluxe Continental breakfast, all-day refreshments, evening drinks with canaps and personal check-in and check-out services. Also on-site is the signature restaurant, Collins Kitchen, whose focal point is the expansive open kitchen serving multiple food concepts, including Deli, Sushi, Grill, Wok, Wood-Fired Oven and Patisserie. Two individually styled private dining areas provide the perfect environment for entertaining, whilst the bar, ru-co also features an outdoor courtyard and an exclusive area for guests. The City Club Fitness Centre and Sanctuary Day Spa are also available to all patrons of the hotel.

Property Amenities

General

  • Non-smoking
  • Number of roll-in showers available for disabled person
  • Number of rooms for disabled persons equipped with standard tub
  • Number of rooms with wheelchair accessible showers
  • Number of wheelchair accessible rooms
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Playground
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Telephone jack adaptor available
  • Train access
  • Video game player
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Stairwells
  • Steps/staircases have color markings
  • Restricted public access
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Smoke detectors
  • Storage space
  • Solarium
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Elevator access to all levels
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Family plan
  • Fire resistant guest room doors
  • Fire resistant hall room doors
  • Fire safety compliant
  • First aid available
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Flat terrain between parking and entrance
  • Fire alarm
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Copier
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Carbon monoxide detector
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Fitness Facilities

  • Racquetball
  • Private pool
  • Tennis court
  • Whirlpool
  • Spa
  • Sauna
  • Snow sports
  • Jogging track
  • Golf
  • Health club
  • Locker room

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Vibrating alarm available for disabled persons
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Hearing impaired services
  • Emergency exit signs in Braille
  • Impairment aids available
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Pets

  • Pet amenities available

Services

  • Massage services
  • Photocopy center
  • Newspaper
  • Uniformed security
  • Tour/sightseeing desk
  • Translation services
  • Valet cleaning
  • Valet same day dry cleaning
  • Wheelchairs available
  • Water sports
  • Staff trained in first aid
  • Technical concierge
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff proficient in sign language
  • Shops and commercial services
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Limousine service
  • Executive floor
  • Express check-in
  • Late check-out available
  • Express check-out
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Individual Efolio available
  • Complimentary coffee in lobby
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Currency exchange
  • Concierge desk
  • Children’s play area
  • Doctor on call
  • Early check-in
  • Efolio available to company
  • Business services
  • Boarding pass print-out available
  • Baggage hold
  • Car rental desk
  • Basic medical equipment on-site
  • Bell staff/porter
  • 24-hour room service

Parking

  • Motorcycle parking
  • Parking
  • Parking deck
  • Parking fee managed by hotel
  • Parking lot
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Street side parking
  • Secured parking
  • Indoor parking
  • Accessible parking
  • Bus parking

Dining

  • Private dining for groups
  • Room service – limited menu
  • Special needs menus
  • Sports bar open for dinner
  • Room service
  • Room service – full menu
  • Full meal plan
  • Hot breakfast
  • Lounges/bars
  • Hot continental breakfast
  • Lunch served in restaurant
  • Kosher food available
  • Full american breakfast
  • Cocktail lounge with light fare
  • Dinner delivery service from local restaurant
  • Dinner served in restaurant
  • Communal bar area
  • Deluxe continental breakfast
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast
  • Carryout breakfast

Technology

  • Phone services
  • Wireless internet connection in public areas
  • Hotspots
  • High speed internet connection

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor
  • Catering services
  • Ballroom

Bedroom

  • Wakeup service
  • Double beds
  • Accommodations have bath in bedroom

Guest Room

  • Turndown service
  • Safe
  • Safe deposit box
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Interior corridors
  • Maid service
  • Double glazed windows
  • Connecting rooms

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning
  • 24-hour security