Grand Hyatt Tokyo

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Grand Hyatt Tokyo

Array Tokyo, 1060032 JP

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Located in the heart of Roppongi Hills, Grand Hyatt Tokyo is a dynamic lifestyle destination hotel that is the ideal for dining, entertaining and relaxing. A total of 387 uniquely designed guestrooms and suites, decorated using a selection of natural woods and fabrics, create the ideal residential ambience, while the spacious bathrooms, with deep soaking tubs that allow water to overflow luxuriously, and an invigorating rain shower.

A line-up of ten unique restaurants and bars focuses on culinary authenticity, design originality, quality and service to provide guests with a truly exceptional dining experience. Located on the lobby floor, Fiorentina is a modern Italian caf offering a range of menu items, from antipasti, pizzas and pastas to main dishes. Also located on the lobby, Fiorentina Pastry Boutique features award-winning cakes, pastries, sweets and chocolates created with carefully selected ingredients by our internationally recognised team of ptessiers. The French Kitchen is a casual All Day Dining restaurant and bar featuring classic bistro cuisine in a lively, open kitchen, bar, outside terrace and private dining room environment.

Property Amenities

General

  • Non-smoking
  • Number of roll-in showers available for disabled person
  • Number of rooms for disabled persons equipped with standard tub
  • Number of rooms with Braille
  • Number of rooms with wheelchair accessible showers
  • Number of wheelchair accessible rooms
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Telephone jack adaptor available
  • Train access
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Video tapes
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Smoke detectors
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire alarm with light
  • Extra adult charge
  • Elevator access to all levels
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • FEMA approved
  • Frequency of evacuation drills
  • Flat terrain between parking and entrance
  • Fire alarm
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Copier
  • Complies with Local/State/Federal fire laws
  • DVD/video rental
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Carbon monoxide detector
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Facilities for deaf people only
  • Hearing impaired services
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Services

  • Massage services
  • Photocopy center
  • Newspaper
  • Uniformed security
  • Video checkout
  • Translation services
  • Valet cleaning
  • Valet same day dry cleaning
  • Wheelchairs available
  • Staff trained in first aid
  • Technical concierge
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff proficient in sign language
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Executive floor
  • Late check-out available
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Hairdresser/barber
  • Individual Efolio available
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Currency exchange
  • Children’s nursery
  • Concierge desk
  • Doctor on call
  • DVR player
  • Early check-in
  • Baby sitting
  • Barber shop
  • Bell staff/porter
  • 24-hour room service

Parking

  • Parking
  • Parking fee managed by hotel
  • Parking lot
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Secured parking
  • Indoor parking
  • Accessible parking

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor

Bedroom

  • Wakeup service
  • Double beds
  • Accommodations have bath in bedroom

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet connection

Guest Room

  • Turndown service
  • Safe
  • Safe deposit box
  • Secured floors
  • Interior corridors
  • Maid service
  • Double glazed windows
  • Connecting rooms

Fitness Facilities

  • Spa
  • Sauna

Dining

  • Special needs menus
  • Room service
  • Lounges/bars
  • Lunch served in restaurant
  • Full american breakfast
  • Dinner served in restaurant
  • Cups/glassware
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning
  • 24-hour security