Carr Cancun Tulum Km 62 Playa Del Carmen, ROO 77710 MX
Get My QuoteEnjoy the jungles mystique and endless ocean view at this resort for all ages. Discover a different side of the Mexican Caribbean in the Zen Grand ambiance surrounded by pristine jungle or opt for ocean breezes in the ambassador and Grand Class ambiances. Explore the entire resort with its Se Spa and eight restaurants. Visit the kids clubs and teens club go on an eco-tour; play miniature golf and much more; for a vacation thats anything but ordinary.nnTo view the cleanliness policy for this property please visit the property page listed on Preferredhotels.com.
Property Amenities
General
- Non-smoking
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Playground
- Video cameras at entrance
- U.S. Fire Safety compliant
- Telephone
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Security 24 hours/day
- Smoke detectors
- Storage space
- Exterior doors (except lobby entrance) require key access at night
- Extra adult charge
- Extra child charge
- Fire detectors in hallways
- Elevator auto recall
- Extra child charge for rollaway use
- Fire detectors in public areas
- Extra person charge for rollaway use
- Elevators
- Fire extinguishers in hallways
- Fire extinguishers in public areas
- Gift/News stand
- Hard wired smoke detectors
- Emergency back-up generators
- Evacuation drills
- First aid available
- FEMA approved
- Converters/ Voltage adaptors
- Children welcome
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- ATM/Cash machine
- Building meets all current local, state and country building codes
- 24-hour front desk
- Automated External Defibrillator (AED) on-site
- Business center
Fitness Facilities
- Outdoor pool
- Whirlpool
- Spa
- Golf
Services
- Massage services
- Pantry
- Newspaper
- Uniformed security
- Tour/sightseeing desk
- Valet same day dry cleaning
- Washer/dryer
- Trouser/Pant press
- Staff trained in first aid
- Rollaway bed
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Game room
- Housekeeping – daily
- Late check-out available
- Hairdresser/barber
- Controlled access to parking
- Child programs
- Dry cleaning
- Child rollaway
- Currency exchange
- Concierge desk
- Children’s play area
- Doctor on call
- Early check-in
- Car rental desk
- Basic medical equipment on-site
- Bell staff/porter
- 24-hour room service
Pets
- Pets allowed
Dining
- Meal included – breakfast
- Restaurant
- Special needs menus
- Room service
- Complimentary full american breakfast
- Dining guide
- Complimentary cocktails
- Buffet breakfast
Parking
- Parking lot
- Valet parking
Meeting Facilities
- Meeting rooms
- Catering services
Accessibility
- Public areas wheelchair accessible for disabled
- Visual alarms in hallways
- Visual alarms in public areas
- Telephone for hearing impaired
- Service dogs allowed
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Accessible room
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Technology
- Wireless internet connection in public areas
- Hotspots
- High speed internet access for laptop in public areas
Guest Room
- Turndown service
- Safe
- Safe deposit box
- Secured floors
- Interior corridors
- Maid service
- Exterior corridors
- Connecting rooms
Guest Bathroom
- Grab bars in bathroom
Standard
- Air conditioning
- 24-hour security
