Hacienda Santa Rosa a Luxury Collection Hotel Santa Rosa

Carretera Mérida Campeche, Desviación Maxcanú Santa Rosa, YUC 97800 MX

Experience the extraordinary at Hacienda Santa Rosa, a Luxury Collection Hotel, Santa Rosa. We feature uniquely carved columns, beautiful gardens and intimate camp fires to enrich your enchanting getaway. Spend your time in the comfort of our 17th century Mayan haven or explore local villages and the charming boutiques of talented craftsmen. Take a day trip to Merida and discover the cultural heart of the Yucatán Peninsula, perfect for art, music, history and regional cuisine. After your magical adventure, retreat to our authentic rooms and suites boasting free Wi-Fi, hand-carved wood furnishings and vintage Mexican decor. Renew your body, mind and soul with indigenous products and natural body treatments at our spa, then soak up the sun by our private pool. When hunger strikes, revel in the convenience of room service and savor fresh ingredients from our garden at our romantic restaurant. Journey to our Mexico beacon of beauty and luxury at Hacienda Santa Rosa, a Luxury Collection Hotel, Santa Rosa.

Property Amenities

General

Non-smoking
Parking area attendants
Private security available
Multiple exits on each floor
Property has elevators
Public address system
Video cameras at entrance
U.S. Fire Safety compliant
Video cameras in hallways
Video cameras in public areas
Well lighted exit signs
Wheelchair accessible elevators
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viedo surveillance monitored 24 hrs a day
Wide corridors
Ventilated stair wells
Wide entrance
Security
Staff trained in duplicate key issue
Security 24 hours/day
Response time (minutes) from fire/police department
Steps/staircases have color markings
Steps/staircases have handrails
Smoke detector in public areas
Storage space
Tactile/14pt print signage throughout hotel
Exterior doors (except lobby entrance) require key access at night
Elevator access to all levels
Extra child charge
Fire detectors in hallways
Elevator auto recall
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
Lighted parking area
Fire extinguishers in public areas
Hard wired smoke detectors
Lighted walkways
Emergency back-up generators
Evacuation drills
Fire resistant guest room doors
Fire resistant hall room doors
Fireplace
Hearing induction loop system installed
First aid available
First nighters’ kit
FEMA approved
Frequency of evacuation drills
If no 24 hour security, what are the hours?
Flat terrain between parking and entrance
Complies with Local/State/Federal fire laws
Alarms continuously monitored
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
BBQ/Picnic area
Carbon monoxide detector
Building meets all current local, state and country building codes
24-hour front desk
Auto link to fire station
Automated External Defibrillator (AED) on-site
Business center
Automatic fire doors

Fitness Facilities

Outdoor pool
Spa

Accessibility

Ramp access
Number of each room type equipped for disabled persons- 8 fields
Public areas wheelchair accessible for disabled
Visual alarms in hallways
Visual alarms in public areas
Visual emergency alarm for hearing impaired guest
Restaurant/bar menus available in 14pt print
Restaurant/bar menus available in Braille
Service animals allowed on property for people with disabilities
Service dogs allowed
Elevator near disability accessible rooms
Handicapped parking
Elevators have Braille Instructions
Does hotel have accessible parking?
2nd lock on guest doors
Accessible baths
Accessible facilities
Audible alarms in hallways
Audible alarms in public areas

Pets

Pets allowed

Services

Pantry
Onsite laundry
Welcome gift
Uniformed security
Valet cleaning
Video games
Trouser/Pant press
Staff trained in first aid
Staff trained in service to disabled guests
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Limousine service
Express check-in
Express check-out
Front desk
Laundry/Valet service
Controlled access to parking
Concierge desk
Doctor on call
Complimenary local calls time limit
Business services
Baby sitting
Car rental desk
Basic medical equipment on-site

Parking

Parking
On-Site parking
Patrolled parking area

Bedroom

Wakeup service

Technology

VCR player available at front desk
Subtitles/closed captions available on TV
High speed internet connection

Guest Room

Turndown service
Room access through interior corridor
Secured floors
Emergency instructions in pictorial form
Interior corridors

Dining

Restaurant
Room service
Room service – full menu
Food and beverage outlets
Cups/glassware

Guest Bathroom

Roll-in shower available
Grab bars in bathroom