14 Benjamin Road Waterloo, ON N2V 2J9 CA
Get My QuoteWelcome to the Award-Winning Holiday Inn Express & Suites – Waterloo/St. Jacob’s.We are located in the heart of Southern Ontario and just steps to the St. Jacob’s Farmer’s Market, Antique Market, and Factory Outlet Mall. We are just over an hour west of Toronto and our hotel is only a short drive from the Region of Waterloo International Airport (YKF). We are one of the closest hotels near RIM Park as well as the University of Waterloo, Wilfrid Laurier University and Conestoga College.nnTravelling for business? Our tastefully appointed and fresh new hotel in Waterloo has Free Corporate Shuttle Service Mondays thru Fridays to several major world-leading companies such BlackBerry, Google, OpenText, NCR, Home Hardware, AGFA Healthcare and Manulife, Sunlife. Join us also for our Manager’s Reception every Tuesday evening. Meet the staff and other guests and enjoy complimentary appetizers and beverages on us.nnOur 100% smoke free rooms feature a fridge, microwave, iron and board as well as a 42 Flat Panel TV and in-room safes. Every room has a speakerphone with voicemail and free superfast high-speed Internet access. Guests can all enjoy our year-round indoor salt-water pool, as well as our water play area for the kids and young at heart.nnOur friendly and courteous staff will do whatever it takes to make your stay a relaxing and memorable one. We look forward to seeing you!
Property Amenities
Accessibility
- Ramp access
- Number of each room type equipped for disabled persons- 8 fields
- Public areas wheelchair accessible for disabled
- Visual alarms in hallways
- Visual alarms in public areas
- Telephone for hearing impaired
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Handicapped parking
- Emergency info in Braille
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Audible alarms in hallways
- Audible alarms in public areas
Pets
- Pets allowed
Services
- Pantry
- Onsite laundry
- Welcome gift
- Uniformed security
- Video games
- Valet same day dry cleaning
- Washer/dryer
- Staff trained in first aid
- Staff trained in service to disabled guests
- Rollaway bed
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Housekeeping – daily
- Housekeeping – weekly
- Late check-out available
- Florist
- Controlled access to parking
- Dry cleaning
- Complimentary newspaper in lobby
- Currency exchange
- Doctor on call
- Complimenary local calls time limit
- DVR player
- Car rental desk
- Basic medical equipment on-site
Parking
- Parking
- On-Site parking
- Patrolled parking area
General
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Universal AC/DC adaptors
- Wheelchair accessible elevators
- Transportation services – local area
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have color markings
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Fire alarm with light
- Extra adult charge
- Extra child charge
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Extra person charge for rollaway use
- Fire extinguishers
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Gift/News stand
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fireplace
- First aid available
- First nighters’ kit
- Ice machine
- FEMA approved
- Frequency of evacuation drills
- If no 24 hour security, what are the hours?
- Fire alarm
- Converters/ Voltage adaptors
- Complies with Hotel/Motel Safety Act
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- ATM/Cash machine
- Beauty shop/salon
- Building meets all current local, state and country building codes
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Automatic fire doors
Fitness Facilities
- Private pool
- Tennis court
- Golf
Meeting Facilities
- Meeting rooms
Guest Room
- Visual alarm smoke detectors in guest rooms
- Safe
- Safe deposit box
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Family/oversized room
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
- High speed internet access for laptop in public areas
- High speed internet connection
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
Dining
- Lounges/bars
- Braille/large print literature
Standard
- Air conditioning
