Holiday Inn MAYAGUEZ & TROPICAL CASINO

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Holiday Inn MAYAGUEZ & TROPICAL CASINO

2701 Hwy. 2 Mayaguez, 00680-6328 PR

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Holiday Inn® Mayagüez & El Tropical Casino A warm welcome to the City of Mayagüez, and to one of its foremost hotels, renowned for service and quality, recipient of IHG 2018 Award of Excellence.Located in a lush and tropical setting and surrounded by mountains and the ocean, Mayagüez has many wonderful attractions and activities to experience.Adjacent to Highway 2 and only two (2) miles from the local airport Eugenio Maria de Hostos (MAZ) and twenty (20) miles from Rafael Hernandez Airport in Aguadilla (BQN) and no passport is require for USA citizens, our hotel is close to all major commercial activities and attractions such as beaches, historical sites, shopping malls and much more…In the hotel, you will enjoy our Tropical Casino, West Coast Bistro and our Bar, as well as our recently renovated pool. And most importantly, no resort fee added to your reservation charge.Kick back, enjoy our hospitality and let us pamper you!

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Tennis court

General

  • Outdoor space
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Transportation services – local area
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Smoke detectors
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Hearing induction loop system installed
  • First aid available
  • First nighters’ kit
  • Ice machine
  • Live entertainment
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Converters/ Voltage adaptors
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Building meets all current local, state and country building codes
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Automatic fire doors

Accessibility

  • Ramp access
  • Number of each room type equipped for disabled persons- 8 fields
  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pets allowed

Parking

  • Parking
  • On-Site parking
  • Patrolled parking area

Meeting Facilities

  • Meeting rooms

Services

  • Onsite laundry
  • Welcome gift
  • Uniformed security
  • Valet same day dry cleaning
  • Water purification system
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shops and commercial services
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Housekeeping – daily
  • Grocery shopping service available
  • Late check-out available
  • Controlled access to parking
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Doctor on call
  • Complimenary local calls time limit
  • DVR player
  • Basic medical equipment on-site
  • Casino

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Maid service

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV

Dining

  • Restaurant
  • Lounges/bars
  • Cups/glassware
  • Braille/large print literature

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning