Hotel Biltmore

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Hotel Biltmore

15 Calle 0-31 Zona 10 Guatemala, 01010 GT

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A new option in your visit to Guatemala by businesses or pleasure Biltmore Hotel will make you feel like home in an atmosphere totally renewed. Located in the heart of Zona Viva financial and commercial center of the city and within walking distance of museums commercial restaurants bars and shopping mall centers. 116 comfortable and totally renewed rooms including 4 Parlor Suites.nnThe health of our guests and employees is our top priority. We are taking all necessary precautions:nnIn guest rooms: Fully sanitize each room between guests all linens sanitized in high temperature wash hand sanitizer available 24hr minimum room vacancy between guests.nnIn our public areas: Frequently sanitized high traffic areas face mask required to all staff as well as guests doctors available 24/7.

Property Amenities

Fitness Facilities

  • Racquetball
  • Tennis court
  • Spa
  • Sauna
  • Golf
  • Health club

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Facilities for deaf people only
  • Hearing impaired services
  • Emergency exit signs in Braille
  • Emergency info in Braille
  • Impairment aids available
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

General

  • Number of roll-in showers available for disabled person
  • Number of rooms for disabled persons equipped with standard tub
  • Number of rooms with Braille
  • Number of rooms with wheelchair accessible showers
  • Number of wheelchair accessible rooms
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Shopping mall
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Elevator access to all levels
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • FEMA approved
  • Frequency of evacuation drills
  • Flat terrain between parking and entrance
  • Cocktail lounge
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Carbon monoxide detector
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Services

  • Massage services
  • Welcome gift
  • Uniformed security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wheelchairs available
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff proficient in sign language
  • Sundry/Convenience store
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Late check-out available
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Hairdresser/barber
  • Individual Efolio available
  • Complimentary coffee in lobby
  • Controlled access to parking
  • Dry cleaning
  • Currency exchange
  • Children’s nursery
  • Doctor on call
  • Business services
  • Baby sitting
  • Boarding pass print-out available
  • Car rental desk
  • Barber shop
  • Basic medical equipment on-site
  • Bell staff/porter
  • 24-hour room service

Parking

  • Parking
  • Parking fee managed by hotel
  • On-Site parking
  • Patrolled parking area
  • Secured parking
  • Accessible parking

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor

Bedroom

  • Wakeup service
  • Accommodations have bath in bedroom

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet access for laptop in public areas

Dining

  • Special needs menus
  • Room service
  • Hot breakfast
  • Lounges/bars
  • Deluxe continental breakfast
  • Braille/large print literature
  • Buffet breakfast

Guest Room

  • Safe deposit box
  • Room access through interior corridor
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Maid service
  • Double glazed windows
  • Connecting rooms

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning
  • 24-hour security