Imperial 0561 Puerto Varas, CL
Get My QuoteWe are a concept hotel aiming to blend the highest level of service in the region with the warmth and comfort of home nestled in the natural beauty of Puerto Varas in the heart of southern Chile. We invite you to be moved by the amazing views from our world class rooms while you experience our unique style of service designed to complement the awe-inspiring surroundings.nnHoteles cumbres covid-19 safety protocolnnUnder the ecolab quality standards we have certified our safety processes for keeping our rooms and public areas cleaner and safer than ever.nTogether we can make your stay safe and unique as always following the behavior and safety rules. Ask for help if you need guidance on them.nWe have disposed free safety elements for our guest such as gloves and face masks.nThe use of face masks is mandatory in all public areas which have been demarked for keeping a safe physical distancing.nA fresh high quality breakfast is delivered to the room every morning. The restorant service is limited but we have pick-up options room service and delivery.
Property Amenities
General
- Outdoor space
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Telephone
- Video cameras in public areas
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Extra adult charge
- Extra child charge
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Gift/News stand
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fire safety compliant
- Fireplace
- Hearing induction loop system installed
- First aid available
- Ice machine
- FEMA approved
- Cocktail lounge
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Building meets all current local, state and country building codes
- 24-hour front desk
- Automated External Defibrillator (AED) on-site
- Business center
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Visual alarms in hallways
- Visual alarms in public areas
- Visual emergency alarm for hearing impaired guest
- Telephone for hearing impaired
- Wheel chair access
- Restaurant/bar menus available in 14pt print
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Handicapped parking
- Handicapped van parking
- Does hotel have accessible parking?
- Accessible baths
- Accessible facilities
- Accessible room
- Brailed elevators
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Services
- Massage services
- Multilingual staff
- Photocopy center
- Welcome gift
- Uniformed security
- Tour/sightseeing desk
- Valet cleaning
- Valet same day dry cleaning
- Washer/dryer
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Full service housekeeping
- Housekeeping – daily
- Late check-out available
- Lobby coffee service
- Front desk
- Laundry/Valet service
- Florist
- Controlled access to parking
- Coffee shop
- Complimentary in-room coffee or tea
- Dry cleaning
- Currency exchange
- Children’s nursery
- Concierge desk
- Concierge floor
- Doctor on call
- Door man
- DVR player
- Early check-in
- Baby sitting
- Car rental desk
- Basic medical equipment on-site
- Bell staff/porter
- 24-hour room service
Parking
- Parking
- Parking fee managed by hotel
- Parking lot
- On-Site parking
- Patrolled parking area
- Street side parking
- Secured parking
- Indoor parking
Technology
- Phone services
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
Meeting Facilities
- Meeting rooms
Bedroom
- Wakeup service
Guest Room
- Turndown service
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Maid service
Dining
- Room service – limited menu
- Restaurant
- Special needs menus
- Room service
- Lounges/bars
- Hot continental breakfast
- Lunch served in restaurant
- Dinner delivery service from local restaurant
- Dinner served in restaurant
- Communal bar area
- Cups/glassware
- Breakfast served in restaurant
- Buffet breakfast
Fitness Facilities
- Spa
- Sauna
Guest Bathroom
- Grab bars in bathroom
Standard
- Air conditioning
- 24-hour security
