C Josep Trueta n 2 Sant Joan Despi, 08970 ES
Get My QuoteSTAY SAFEn.nThe well-being of our customers and employees has always been a priority for Hesperia. In the current context marked by COVID-19, this commitment guarantees compliance with all the safety, nhygiene and social distancing requirements in our hotels. To do this end, we have established rigorous protocols and guides of good practice guidelines for cleaning and disinfection. nIn this new normality, our commitment as a company is to continue generating well-being and safe spaces that allow you to stay safenIn designing these protocols, Hesperia has taken into account all the guidelines of the World Health Organization, as well as the new regulations issued by the national health authorities.nIn addition, we have had the technical instructions and expertise of our partner and world leader in hygiene solutions for the hotel sector DIVERSEY, who boast the highest level of European and world certifications.nWith these new protocols at Hesperia we are committed to the safety of all.n.We comply with current regulations via regular checks to ensure the well-being of our employees.n.We guarantee the adequate protection of our work teams through rigorous hygiene protocols, the provision of PPE and specific training.n. Cleaning protocols for rooms have been intensified, covering all the disinfection needs established by current legal regulations and the complementary recommendations of nour partner Diversey. Additionally, we have adapted the procedures of the HACCP Manual food safety by increasing the frequency of cleaning and disinfection.n.We use the most effective disinfectant products SUMA CHLORDES CONC D10.45 and SUMA BAC D10 with viricidal and biocidal properties, tested for food and non food surfaces,nand endorsed by Diversey and by the Ministry of Health, Consumption and Social Welfare.n.New rules for the use of facilities have been established in a general and specific way based on the actual phase each city is in to guarantee the interpersonal safety distance.
Property Amenities
Fitness Facilities
- Outdoor pool
- Tennis court
- Sauna
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Visual alarms in hallways
- Visual alarms in public areas
- Visual emergency alarm for hearing impaired guest
- Wheel chair access
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Handicapped parking
- Accessible room
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Pets
- Pets allowed
Services
- Pantry
- Multilingual staff
- Uniformed security
- Wheelchairs available
- Trouser/Pant press
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Late check-out available
- Lobby coffee service
- Front desk
- Controlled access to parking
- Dry cleaning
- Doctor on call
- DVR player
- Early check-in
- Basic medical equipment on-site
Parking
- Parking
- Parking fee managed by hotel
- On-Site parking
- Patrolled parking area
- Secured parking
- Indoor parking
General
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Train access
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Ventilated stair wells
- Wide entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have color markings
- Steps/staircases have handrails
- Smoke detector in public areas
- Smoke detectors
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Extra adult charge
- Extra child charge
- Extra child charge for rollaway use
- Extra person charge for rollaway use
- Fire extinguishers
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fire resistant guest room doors
- Fire resistant hall room doors
- Fire safety compliant
- First aid available
- FEMA approved
- If no 24 hour security, what are the hours?
- Flat terrain between parking and entrance
- Children welcome
- Complies with Local/State/Federal fire laws
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- 24-hour front desk
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Technology
- Phone services
- Wireless internet connection in public areas
Meeting Facilities
- Meeting rooms
- Catering services
Bedroom
- Wakeup service
- Accommodations have bath in bedroom
Guest Room
- Turndown service
- Safe
- Room access through exterior corridor
- Room access through interior corridor
- Room accessible through balcony sliding glass doors
- Secured floors
- Interior corridors
- Maid service
Dining
- Room service – limited menu
- Restaurant
- Room service – full menu
- Lunch served in restaurant
- Dinner served in restaurant
- Cups/glassware
- Breakfast served in restaurant
Standard
- Air conditioning
