Avenida America 41 Madrid, 28002 ES
Get My QuoteThe Hotel Puerta America a luxury 5-star hotel located close to Madrid city centre is a space that invites people to dream. A project that has brought together nineteen of the best architect and designer studios in the world and boasts the work of three Pritzker Prizes the Nobel of Architecture Norman Foster Zaha Hadid and Jean Nouvel. Each of its 12 floors plays with different materials colours and shapes to create astonishing spaces for the senses.
Property Amenities
Fitness Facilities
- Racquetball
- Outdoor pool
- Tennis court
- Snow sports
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Visual emergency alarm for hearing impaired guest
- Wheel chair access
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Handicapped parking
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Services
- Massage services
- Pantry
- Welcome gift
- Uniformed security
- Video games
- Wheelchairs available
- Trouser/Pant press
- Water sports
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Executive floor
- Late check-out available
- Lobby coffee service
- Front desk
- Controlled access to parking
- Complimentary in-room coffee or tea
- Children’s nursery
- Children’s play area
- Early check-in
- Basic medical equipment on-site
- 24-hour room service
Parking
- Parking
- Parking fee managed by hotel
- Parking lot
- On-Site parking
- Patrolled parking area
- Valet parking
- Secured parking
General
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Nightclub
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Train access
- Wheelchair accessible elevators
- Transportation services – local area
- Transportation services – local office
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Exterior doors (except lobby entrance) require key access at night
- Extra adult charge
- Extra child charge
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Extra person charge for rollaway use
- Fire extinguishers
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fire safety compliant
- Hearing induction loop system installed
- First aid available
- FEMA approved
- Children welcome
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Building meets all current local, state and country building codes
- 24-hour front desk
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Meeting Facilities
- Meeting rooms
- Exhibition/convention floor
- Catering services
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
- High speed internet access for laptop in public areas
Guest Room
- Turndown service
- Safe deposit box
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Maid service
Dining
- Special needs menus
- Room service
- Lounges/bars
- Lunch served in restaurant
- Dinner served in restaurant
- Cups/glassware
- Braille/large print literature
- Breakfast served in restaurant
- Buffet breakfast
Standard
- Air conditioning
- 24-hour security
