Hotel Rio Serrano

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Hotel Rio Serrano

Sector Serrano Torres Del Paine, CL

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Rio Serrano Hotel located in Torres del Paine offers standard rates and rates all inclusive with full board and additional programs. It features a restaurant and a garden overlooking the Paine mountain range. There is free WiFi in public areas.nnRooms at the Rio Serrano feature carpeted floors and large windows with panoramic views of the mountains. All have heating fans and private bathrooms.nnIn the morning a buffet breakfast is served. Guests on the all inclusive can have breakfast lunch and dinner for free.nnThe restaurant serves regional specialties and the hotel cellar offers a variety of wines. drinks and cocktails are served at the Dickson bar.

Property Amenities

Parking

  • Outdoor parking
  • Parking lot
  • Truck parking
  • Bus parking

Services

  • Massage services
  • Tour/sightseeing desk
  • Translation services
  • Valet cleaning
  • Valet same day dry cleaning
  • Wheelchairs available
  • Theatre desk
  • Water sports
  • Staff trained in first aid
  • Sundry/Convenience store
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Limited service housekeeping
  • Housekeeping – daily
  • Late check-out available
  • Express check-out
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Dry cleaning
  • Currency exchange
  • Early check-in
  • Business services
  • Basic medical equipment on-site
  • Bell staff/porter
  • 24-hour room service

Dining

  • Private dining for groups
  • Restaurant
  • Room service
  • Hot breakfast
  • Lounges/bars
  • Lunch served in restaurant
  • Full american breakfast
  • Dinner served in restaurant
  • Continental breakfast
  • Breakfast served in restaurant
  • Buffet breakfast

Technology

  • Phone services
  • Wireless internet connection in public areas

General

  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Transportation
  • Transportation services – local area
  • Transportation services – local office
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Ventilated stair wells
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Stairwells
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Extra child charge
  • Elevator auto recall
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Family plan
  • Fire safety compliant
  • First aid available
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera recording parking area 24 hrs
  • 24-hour front desk
  • Business center

Meeting Facilities

  • Meeting rooms
  • Ballroom

Accessibility

  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Wheel chair access
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Bedroom

  • Wakeup service

Guest Room

  • Turndown service
  • Safe deposit box
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Interior corridors
  • Connecting rooms

Standard

  • 24-hour security