Hyatt Regency Suzhou

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Hyatt Regency Suzhou

Array Suzhou, 215028 CN

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Featuring a 29-storey full height atrium, our 354 luxuriously appointed guestrooms, including 44 suites, are fully equipped with high-tech enhancements and offer modern, deluxe amenities. The spacious Chairman Suite offers extraordinary facilities and personalised butler services.

Property Amenities

General

  • Non-smoking
  • Number of rooms with wheelchair accessible showers
  • Number of wheelchair accessible rooms
  • Private security available
  • Multiple exits on each floor
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Train access
  • Transportation
  • Wheelchair accessible elevators
  • Transportation services – local area
  • Transportation services – local office
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Restricted public access
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Smoke detectors
  • Tactile/14pt print signage throughout hotel
  • Fire alarm with light
  • Extra adult charge
  • Elevator access to all levels
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Family plan
  • Fire resistant guest room doors
  • Fire resistant hall room doors
  • Fire safety compliant
  • First aid available
  • Frequency of evacuation drills
  • Flat terrain between parking and entrance
  • Fire alarm
  • Cocktail lounge
  • Copier
  • Children welcome
  • Complies with Hotel/Motel Safety Act
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Banking services
  • ATM/Cash machine
  • Carbon monoxide detector
  • Building meets all current local, state and country building codes
  • Auto link to fire station
  • Business center
  • Automatic fire doors

Services

  • Prayer mats
  • Pet-sitting services
  • Massage services
  • Photocopy center
  • Newspaper
  • Uniformed security
  • Tour/sightseeing desk
  • Translation services
  • Valet cleaning
  • Valet same day dry cleaning
  • Wheelchairs available
  • Trouser/Pant press
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff Red Cross certified in CPR
  • Staff trained in CPR
  • Full service housekeeping
  • Hotel does not provide pornographic films/TV
  • Housekeeping – daily
  • Limousine service
  • Executive floor
  • Express check-in
  • Late check-out available
  • Express check-out
  • Lobby coffee service
  • Laundry/Valet service
  • Individual Efolio available
  • Complimentary in-room coffee or tea
  • Child programs
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Currency exchange
  • Children’s nursery
  • Concierge desk
  • Doctor on call
  • DVDs/videos – children
  • Early check-in
  • Business services
  • Baby sitting
  • Boarding pass print-out available
  • Baggage hold
  • Additional services/amenities/facilities on property
  • Basic medical equipment on-site
  • Bell staff/porter
  • 24-hour room service

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Facilities for deaf people only
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Pets

  • Pet amenities available

Parking

  • Motorcycle parking
  • Parking
  • Parking lot
  • Patrolled parking area
  • Secured parking
  • Indoor parking

Dining

  • Private dining for groups
  • Special needs menus
  • Room service
  • Halal food available
  • Hot breakfast
  • Lounges/bars
  • Hot continental breakfast
  • Lunch served in restaurant
  • Gourmet highlights
  • Full american breakfast
  • Dinner served in restaurant
  • Deluxe continental breakfast
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast
  • Carryout breakfast

Technology

  • Phone services
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • Hotspots
  • High speed internet access for laptop in public areas
  • High speed internet connection

Fitness Facilities

  • Private pool
  • Spa
  • Sports trainer
  • Health club

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor
  • Catering services
  • Ballroom

Bedroom

  • Wakeup service
  • Double beds
  • Accommodations have bath in bedroom

Guest Room

  • Turndown service
  • Safe
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Maid service
  • Double glazed windows
  • Connecting rooms

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning
  • 24-hour security