ITC Grand Central a Luxury Collection Hotel Mumbai

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ITC Grand Central a Luxury Collection Hotel Mumbai

Dr Babasaheb Ambedkar Road, Parel Mumbai, MH 400012 IN

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ITC Grand Central expresses its character through a fine blend of Raj era and contemporary design.With elegantly appointed rooms and luxury suites, guests enjoy a panoramic view of Mumbai and the sea. Nestled in our skyzone floors are the spacious Executive club,ITC ONE and The Towers Rooms,offering the finest in-room facilities and services through a highly trained team of dedicated butlers,with daily complimentary breakfast, tea, coffee, refreshments and cocktail hour, select guests have access to ‘Point of View’, the rooftop premium lounge reserved exclusively for in-house guests. This warm,split-level lounge offers a luxuriant retreat with a breathtaking 360-degree view of the city. Kaya Kalp –The Spa consists of treatment rooms, an indoor swimming pool, a gym and salon. The Executive Club rooms pioneer a tradition of corporate hospitality, and the specially designed EVA rooms cater to the needs of the single lady traveller. The Hotel houses 2 speciality restaurants,a 24*7 Coffee Shop and a Bar

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Spa
  • Steam bath
  • Sauna
  • Health club

General

  • Outdoor space
  • Number of wheelchair accessible rooms
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Restricted public access
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Elevator access to all levels
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire resistant guest room doors
  • Fire resistant hall room doors
  • Hearing induction loop system installed
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Flat terrain between parking and entrance
  • Complies with Hotel/Motel Safety Act
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Carbon monoxide detector
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Facilities for blind people only
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Facilities for deaf people only
  • Hearing impaired services
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Services

  • Pantry
  • Onsite laundry
  • Uniformed security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wheelchairs available
  • Washer/dryer
  • Wedding services
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff proficient in sign language
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Front desk
  • Laundry/Valet service
  • Florist
  • Hairdresser/barber
  • Coffee shop
  • Check-in kiosk
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Currency exchange
  • Concierge desk
  • Concierge floor
  • Doctor on call
  • Complimenary local calls time limit
  • Business services
  • Boarding pass print-out available
  • Basic medical equipment on-site
  • 24-hour room service

Parking

  • Parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking

Meeting Facilities

  • Meeting rooms

Bedroom

  • Wakeup service
  • Accommodations have bath in bedroom

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV

Guest Room

  • Turndown service
  • Safe
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Interior corridors
  • Double glazed windows
  • Connecting rooms

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Room service – full menu
  • Food and beverage outlets
  • Hot breakfast
  • Lounges/bars
  • Complimentary full american breakfast
  • Braille/large print literature
  • Buffet breakfast
  • Carryout breakfast

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom