Lake Duluti Serena Hotel

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Lake Duluti Serena Hotel

Arusha town Arusha, TZ

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The main building is designed as a country manor house with a colonial theme to it housing the reception lounge library restaurant shop and business centre. The main lounge and bar area are fully carpeted with two fire places designed to make our guests feel like they are staying at a home rather than a hotel. We have exquisite pieces of furniture and art work to ensure true authenticity to the colonial theme.nAll the guest rooms have private views that boast magnificent views of the Bougainvillea gardens and the Crater Lake Duluti.nAt specific view points we have snow capped Kilimanjaro on one side and the rugged picks of Mount Meru on the other.

Property Amenities

General

  • Non-smoking
  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Medical Facilities Service
  • Playground
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Video game player
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Stairwells
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Smoke detectors
  • Storage space
  • Shopping mall
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Elevator access to all levels
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • Flat terrain between parking and entrance
  • Copier
  • Courtyard
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Boutiques/stores
  • Building meets all current local, state and country building codes
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Parking

  • Outdoor parking
  • Recreational vehicle parking
  • Motorcycle parking
  • Parking
  • Parking deck
  • On-Site parking
  • Patrolled parking area
  • Truck parking
  • Long term parking
  • Bus parking

Fitness Facilities

  • Outdoor pool
  • Tennis court
  • Steam bath
  • Jogging track
  • Golf

Accessibility

  • Ramp access
  • Number of each room type equipped for disabled persons- 8 fields
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Wheel chair access
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Facilities for deaf people only
  • Hearing impaired services
  • Does hotel have accessible parking?
  • Accessible baths
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Brailed elevators
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Pets

  • Pet amenities available

Services

  • Package/Parcel services
  • Multilingual staff
  • Photocopy center
  • Welcome gift
  • Uniformed security
  • Translation services
  • Valet cleaning
  • Video games
  • Wheelchairs available
  • Trouser/Pant press
  • Theatre desk
  • Water sports
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff proficient in sign language
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Folios
  • Horseback riding
  • Express check-in
  • Express check-out
  • Laundry/Valet service
  • Florist
  • Controlled access to parking
  • Child programs
  • Complimentary newspaper delivered to room
  • Currency exchange
  • Children’s nursery
  • Concierge desk
  • Children’s play area
  • Concierge floor
  • Doctor on call
  • DVR player
  • Early check-in
  • Business services
  • Baby sitting
  • Boarding pass print-out available
  • Baggage hold
  • Basic medical equipment on-site
  • 24-hour room service
  • Bicycle rentals

Dining

  • Private dining for groups
  • Room service – limited menu
  • Restaurant
  • Special needs menus
  • Room service
  • Room service – full menu
  • Halal food available
  • Full meal plan
  • Hot breakfast
  • Kosher food available
  • Gourmet highlights
  • Dinner delivery service from local restaurant
  • Communal bar area
  • Cups/glassware
  • Braille/large print literature

Technology

  • Phone services
  • Subtitles/closed captions available on TV
  • High speed internet connection

Meeting Facilities

  • Meeting rooms
  • Ballroom
  • Banquet facilities

Bedroom

  • Wakeup service
  • Accommodations have bath in bedroom

Guest Room

  • Safe
  • Safe deposit box
  • Room access through interior corridor
  • Secured floors
  • Interior corridors
  • Maid service
  • Exterior corridors
  • Connecting rooms

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning
  • 24-hour security