NOI Puma Lodge

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NOI Puma Lodge

Fundo Sierra Nevada S/N Rancagua, CL

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Upper miscale hotel in the andes mountainnSet in the middle of the Andes Mountains Puma Lodge reflects the integration of both nature and wildlife within an outstanding setting. We strive to offer our gest in a highly personalized manner a form of hospitality that goes beyond traditional formal hotel management. We certainly offer a space away from home where the guest can fell at homeon a peaceful place in an intimate and confortable atmosphere where the best of the local nature can be preserved.nnCovid-19 update nNoi health care is our programm of protocols to safeguard the security confort of our guest visitors and staff implementing actions that comply with sanitary requirements and high standard of quality health and hygiene.nn1.Installation of sanitazing station at the entrace of our hotels.n2.Mandatory temperature controls of every guest visitor or staff.n3.Our guests will have access to hand sanitizer mask and gloves.n4.Social distancing implemented in all public areas and meeting rooms.n5.Protective screen at front desk area to keep the security while check in/out or when we assist to our guest.n6.Security seals in guestroomss door to guarantee the sanitization procedure and first use after cleanisless.n7.Sanitization of guestrooms and facilities use of disinfectant in furniture common areas and in each space at the hotel.n8.Alternate rooms assignment to provide social distancing between guest n9.Breakfast will be delivered to the guestroom in a new set up to avoid the guest contact with food.n10. Information regarding steps and updated about our guidelines and protocols will be available trough our digital platforms.

Property Amenities

Parking

  • Outdoor parking
  • Recreational vehicle parking
  • Parking
  • On-Site parking
  • Patrolled parking area
  • Street side parking
  • Secured parking
  • Bus parking

Fitness Facilities

  • Outdoor pool
  • Whirlpool
  • Spa
  • Steam bath
  • Sauna
  • Snow sports
  • Jogging track
  • Health club

Accessibility

  • Ramp access
  • Number of each room type equipped for disabled persons- 8 fields
  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Wheel chair access
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Handicapped parking
  • Handicapped van parking
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Audible emergency alarm for sight impaired guest

Services

  • Massage services
  • Photocopy center
  • Newspaper
  • Uniformed security
  • Tour/sightseeing desk
  • Translation services
  • Valet cleaning
  • Wheelchairs available
  • Water purification system
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Sundry/Convenience store
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Express check-in
  • Late check-out available
  • Express check-out
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Controlled access to parking
  • Complimentary newspaper delivered to room
  • Concierge desk
  • Concierge floor
  • Doctor on call
  • Complimenary local calls time limit
  • Door man
  • Early check-in
  • Car rental desk
  • Basic medical equipment on-site

Technology

  • Phone services
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet access for laptop in public areas
  • High speed internet connection

General

  • Private security available
  • Multiple exits on each floor
  • Public address system
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Transportation
  • Wheelchair accessible elevators
  • Transportation services – local area
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Family plan
  • Fire safety compliant
  • Fireplace
  • First aid available
  • Ice machine
  • FEMA approved
  • Flat terrain between parking and entrance
  • Cocktail lounge
  • Copier
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Barbeque grills
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site

Meeting Facilities

  • Meeting rooms

Bedroom

  • Wakeup service
  • Double beds
  • Accommodations have bath in bedroom

Guest Room

  • Turndown service
  • VIP rooms
  • Safe
  • Safe deposit box
  • Secured floors
  • Interior corridors
  • Maid service

Dining

  • Room service – limited menu
  • Restaurant
  • Special needs menus
  • Room service
  • Room service – limited hours
  • Lounges/bars
  • Lunch served in restaurant
  • Dinner served in restaurant
  • Breakfast served in restaurant
  • Buffet breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning
  • 24-hour security