S.M 12. Mza 15 Lote 1-02 1-03 Puerto Morelos, ROO 77511 MX
Get My QuoteThis brand new hotel opened on December 20th 2007 offers 591 spacious and elegantly appointed rooms and suites in 4 three storey buildings. Its shape 4 horseshoes make it ideal for a partial or frontal OCEAN VIEW from almost all rooms.nnWe are excited to announce that our Buffet Restaurant area will be in a process of improvement starting September 1st 2017 for approximately two months expecting the completion in early November.nWhile our hotel strives to be a preferred choice to families this improvement will allow us to provide a better hotel experience to our valuable guests.nDuring the renovation period our Caribbean style restaurant whichnhas an spectacular sea view has been chosen to serve as the temporary buffet.nWe apologize for any inconvenience and offer our sincere thanks for your patience and support. If you have any concerns please email us at sales.oct@oceanhotels.net or call us at 1-888-531-8927.
Property Amenities
Fitness Facilities
- Racquetball
- Outdoor pool
- Tennis court
- Spa
- Sauna
General
- Outdoor space
- Private security available
- Multiple exits on each floor
- Playground
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Transportation
- Wheelchair accessible elevators
- Transportation services – local area
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Video tapes
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Steps/staircases have color markings
- Restricted public access
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Exterior doors (except lobby entrance) require key access at night
- Extra adult charge
- Elevator access to all levels
- Elevator auto recall
- Fire extinguishers in hallways
- Fire extinguishers in public areas
- Gift/News stand
- Hard wired smoke detectors
- Hotel has fire safety measures in place but does not meet a national fire safety standard
- Emergency back-up generators
- Evacuation drills
- Fire resistant guest room doors
- Fire resistant hall room doors
- Hearing induction loop system installed
- First aid available
- FEMA approved
- Flat terrain between parking and entrance
- Fire alarm
- Cocktail lounge
- Children welcome
- Complies with Hotel/Motel Safety Act
- DVD/video rental
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Carbon monoxide detector
- Beauty shop/salon
- Building meets all current local, state and country building codes
- 24-hour front desk
- Automated External Defibrillator (AED) on-site
Accessibility
- Ramp access
- Number of each room type equipped for disabled persons- 8 fields
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Visual emergency alarm for hearing impaired guest
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Handicapped parking
- Handicapped van parking
- Emergency exit signs in Braille
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Services
- Massage services
- Pantry
- Uniformed security
- Tour/sightseeing desk
- Video checkout
- Valet cleaning
- Wheelchairs available
- Video review billing
- Water sports
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in public areas
- Staff proficient in sign language
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Grocery shopping service available
- Lobby coffee service
- Front desk
- Laundry/Valet service
- Hairdresser/barber
- Controlled access to parking
- Coffee shop
- Complimentary in-room coffee or tea
- Child programs
- Currency exchange
- Children’s nursery
- Concierge desk
- Children’s play area
- Concierge floor
- Doctor on call
- DVR player
- Business services
- Baby sitting
- Car rental desk
- Barber shop
- Basic medical equipment on-site
- Bell staff/porter
Dining
- Modified american meal plan
- Special needs menus
- Hot breakfast
- Lounges/bars
- Lunch served in restaurant
- Dinner served in restaurant
- Cups/glassware
- Braille/large print literature
- Breakfast served in restaurant
- Buffet breakfast
Pets
- Pets allowed
Parking
- Parking
- Parking lot
- On-Site parking
- Accessible parking
Meeting Facilities
- Meeting rooms
Bedroom
- Wakeup service
- Accommodations have bath in bedroom
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
Guest Room
- Room access through exterior corridor
- Room access through interior corridor
- Room accessible through balcony sliding glass doors
- Secured floors
- Interior corridors
- Double glazed windows
- Connecting rooms
Technology
- Subtitles/closed captions available on TV
- High speed internet connection
Standard
- Air conditioning
- 24-hour security
