Carretera Federal Chetumal Km 299 Playa Del Carmen, ROO 77710 MX
Get My QuoteThis splendid bungalow style beachfront resort was completely renovated in 2006 with new restaurants swimming pools and a spa. Enjoy the excellent accommodation and the lively entertainment. The superior service here is a great choice for a fun-filled vacation for couples families and friends
Property Amenities
General
- Non-smoking
- Private security available
- Multiple exits on each floor
- Playground
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Transportation
- Wheelchair accessible elevators
- Transportation services – local area
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Video tapes
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Elevator access to all levels
- Extra child charge
- Elevator auto recall
- Extra person charge for rollaway use
- Fire extinguishers in hallways
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Emergency back-up generators
- Evacuation drills
- Fireplace
- Hearing induction loop system installed
- First aid available
- FEMA approved
- Fire alarm
- Cocktail lounge
- DVD/video rental
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Beauty shop/salon
- Building meets all current local, state and country building codes
- 24-hour front desk
- Automated External Defibrillator (AED) on-site
- Business center
Fitness Facilities
- Racquetball
- Outdoor pool
- Private pool
- Tennis court
- Spa
- Sauna
Accessibility
- Ramp access
- Number of each room type equipped for disabled persons- 8 fields
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Visual emergency alarm for hearing impaired guest
- Telephone for hearing impaired
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Handicapped parking
- Elevators have Braille Instructions
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Americans with Disabilities Act (ADA) compliance
- Audible alarms in hallways
- Audible alarms in public areas
- Audible emergency alarm for sight impaired guest
Services
- Massage services
- Welcome gift
- Uniformed security
- Tour/sightseeing desk
- Video checkout
- Valet cleaning
- Video review billing
- Trouser/Pant press
- Water sports
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Executive floor
- Grocery shopping service available
- Lobby coffee service
- Front desk
- Laundry/Valet service
- Hairdresser/barber
- Controlled access to parking
- Coffee shop
- Complimentary in-room coffee or tea
- Child programs
- Currency exchange
- Children’s nursery
- Concierge desk
- Children’s play area
- Doctor on call
- DVR player
- Baby sitting
- Car rental desk
- Barber shop
- Basic medical equipment on-site
- Bell staff/porter
Pets
- Pets allowed
Parking
- Parking
- Parking fee managed by hotel
- Parking lot
- On-Site parking
- Accessible parking
Meeting Facilities
- Meeting rooms
- Exhibition/convention floor
Guest Room
- Visual alarm smoke detectors in guest rooms
- Safe
- Room access through interior corridor
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Maid service
Bedroom
- Wakeup service
- Accommodations have bath in bedroom
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
- High speed internet connection
Dining
- Special needs menus
- Room service
- Room service – limited hours
- Lounges/bars
- Lunch served in restaurant
- Dinner served in restaurant
- Braille/large print literature
- Breakfast served in restaurant
- Buffet breakfast
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
Standard
- Air conditioning
- 24-hour security
