Palmaia The House of AiA

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Palmaia The House of AiA

Array Playa Del Carmen, ROO 77710 MX

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Strategically situated at the tail end of the most beautiful beach in the Riviera Maya- The House of AIA brings us Palmaia- an exclusive beach enclave focused on connecting us to nature-ourselves- and the sanctity of life.nnEvery effort was taken to ensure the original landscape remain untouched to feel the healing authenticity of old-growth trees and naturally occurring-cool-water cenotes. nnAll guests reside in ocean-front suites- some with swim-out access to the infinity pools- others with sweeping views of the sea- and a few nestled among the ocean-side mangroves. Guests also enjoy high-end amenities without sacrificing environmentally friendly practices while the restaurants offer the best cuisine in the region-extensive plant-based options and impeccable style. nBut even still- the real jewels are the Architects of Life and Sound programs.nnTo view the cleanliness policy for this property please visit the property page listed on Preferredhotels.com.

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Private pool
  • Spa
  • Health club

General

  • Outdoor space
  • Private security available
  • Public address system
  • Nightclub
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Telephone
  • Video cameras in public areas
  • Train access
  • Wheelchair accessible elevators
  • Transportation services – local area
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Security 24 hours/day
  • Restricted public access
  • Storage space
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Extra child charge for rollaway use
  • Extra person charge for rollaway use
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire resistant guest room doors
  • Fire resistant hall room doors
  • Fireplace
  • Hearing induction loop system installed
  • First aid available
  • FEMA approved
  • Fire alarm
  • Converters/ Voltage adaptors
  • Credit card access calls
  • Children welcome
  • Complies with Hotel/Motel Safety Act
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Carbon monoxide detector
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Automated External Defibrillator (AED) on-site

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Wheel chair access
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Services

  • Massage services
  • Newspaper
  • Uniformed security
  • Tour/sightseeing desk
  • Video games
  • Washer/dryer
  • Water sports
  • Wedding services
  • Staff trained in first aid
  • Technical concierge
  • Staff trained in service to disabled guests
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Hotel does not provide pornographic films/TV
  • Housekeeping – daily
  • Fax service
  • Hairdresser/barber
  • Controlled access to parking
  • Coffee shop
  • Child programs
  • Dry cleaning
  • Concierge desk
  • Doctor on call
  • Baby sitting
  • Baggage hold
  • Basic medical equipment on-site
  • 24-hour room service

Pets

  • Pets allowed

Meeting Facilities

  • Meeting rooms

Bedroom

  • Wakeup service
  • Double beds

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • Hotspots
  • High speed internet access for laptop in public areas

Guest Room

  • Turndown service
  • Safe
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Honeymoon suites
  • Maid service
  • Exterior corridors
  • Double glazed windows
  • Connecting rooms

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Lounges/bars
  • Complimentary cocktails
  • Buffet breakfast

Standard

  • Air conditioning
  • 24-hour security