Pillows Grand Hotel Ter Borch

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Pillows Grand Hotel Ter Borch

Stationsweg 9 Zwolle, 8011 CZ NL

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Year built 2007nYear public areas and rooms refurbished November 2017nAcross from the train station in the center of Zwolle and a 5-minute drive from highway A28- this luxury hotel features accommodations with private parking for an extra charge. Guests have free Wi-Fi and free fitness facilities. The restaurant serves meals throughout the day- and the hotel also features a sauna.nnThe daily care of the safety and well-being of our guests and employees has top priority. We have taken all the necessary precautions in regards to social distancing and sanitation. These measures are developed in consultation with global and local public health authorities like the WHO RIVM and Sciensano. nnOur parking lot is as of 14 September temporarily inaccessible – until mid-November due to construction work. You can use the parking lot of De Buiten Societeit which is situated in front of our hotel. Payment can be done in the hotel upon check-out.

Property Amenities

General

  • Non-smoking
  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Train access
  • Transportation
  • Wheelchair accessible elevators
  • Transportation services – local area
  • Transportation services – local office
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Shared bathroom
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire alarm with light
  • Extra adult charge
  • Elevator access to all levels
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • Flat terrain between parking and entrance
  • Fire alarm
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Children welcome
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Carbon monoxide detector
  • Automated External Defibrillator (AED) on-site
  • Business center

Accessibility

  • Ramp access
  • Number of each room type equipped for disabled persons- 8 fields
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Wheel chair access
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Facilities for deaf people only
  • Hearing impaired services
  • Emergency exit signs in Braille
  • Emergency info in Braille
  • Impairment aids available
  • Does hotel have accessible parking?
  • Accessible baths
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Dining

  • Modified american meal plan
  • Room service – limited menu
  • Special needs menus
  • Lounges/bars
  • Lunch served in restaurant
  • Full american breakfast
  • Dinner served in restaurant
  • Cups/glassware
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast

Parking

  • Parking
  • Parking lot
  • On-Site parking
  • Patrolled parking area
  • Secured parking
  • Accessible parking

Technology

  • Phone services
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet access for laptop in public areas
  • High speed internet connection

Services

  • Photocopy center
  • Newspaper
  • Uniformed security
  • Valet same day dry cleaning
  • Wheelchairs available
  • Trouser/Pant press
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff proficient in sign language
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Limousine service
  • Late check-out available
  • Lobby coffee service
  • Front desk
  • Controlled access to parking
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Complimentary newspaper in lobby
  • Children’s nursery
  • Children’s play area
  • Doctor on call
  • Concierge lounge
  • DVR player
  • Early check-in
  • Barber shop
  • Basic medical equipment on-site

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor
  • Catering services

Bedroom

  • Wakeup service
  • Accommodations have bath in bedroom

Guest Room

  • Turndown service
  • Safe
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Double glazed windows

Fitness Facilities

  • Steam bath
  • Snow sports

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • 24-hour security