Portola Hotel Spa

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Portola Hotel Spa

2 Portola Plaza Monterey, CA 93940 US

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Experience the best of California at the AAA Four Diamond Portola Hotel and Spa. Situated in downtown Monterey and walking distance to Fishermans wharf and Cannery Row and the Monterey Bay Aquarium.

Property Amenities

Pets

  • Pets allowed

Parking

  • Parking
  • Parking fee managed by hotel
  • On-Site parking
  • Patrolled parking area
  • Indoor parking
  • Accessible parking

General

  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Public address system
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Smoke detectors
  • Extra adult charge
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Gift/News stand
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Family plan
  • First aid available
  • Fire alarm
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Adapted room doors
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Automatic fire doors

Services

  • Photocopy center
  • Uniformed security
  • Video review billing
  • Staff trained in first aid
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Late check-out available
  • Controlled access to parking
  • Dry cleaning
  • Early check-in
  • Basic medical equipment on-site

Meeting Facilities

  • Meeting rooms
  • Catering services

Accessibility

  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Service dogs allowed
  • Handicapped parking
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Safe
  • Safe deposit box
  • Secured floors
  • Interior corridors
  • Connecting rooms

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet connection

Dining

  • Restaurant
  • Special needs menus
  • Lounges/bars
  • Braille/large print literature

Fitness Facilities

  • Jogging track
  • Golf

Guest Bathroom

  • Grab bars in bathroom

Bedroom

  • Female traveler room/floor

Standard

  • 24-hour security