Rafaelhoteles Ventas

Alcala 269 Madrid, 28027 ES

Located in the crowded and commercial Alcala street Rafaelhoteles Ventas is a warm and luminous hotel conceived for living service to the tourist areas where is. It amazes with an excellent decoration composed by a outstanding paintings collection together to a typical ambiance from Madrid in the Las Ventas Bullring situated to a few minutes. To reach the hotel from the International Barajas Airport or from the Juan Carlos I Trade Fair is as easy as reaching the old part of the city or the exclusive Salamanca shopping area. The hotel is ideal for holding events and conventions due to the central situation and its splendid facilities 5 open Meeting Rooms and 111 comfortable rooms designed and equipped with the latest technologies to satisfy the business traveler and guests who visit Madrid for tourism or cultural events.nnBookings of more than 5 rooms or more than 7 nights may be subject to different conditions and additional charges may apply. nnIn addition to our usual cleaning standards post-pandemic preventive hygiene and safety measures are being applied across different hotel areas and services in order to provide our guests with a safe stay and enable our employees to carry out their work in an optimal manner. nPlease find below a detailed explanation of the areas and processes for your complete information: nnReception and hotel check-in / check-out process: nVisible floor markers showing a safe distance leading to the reception desk. nHydroalcoholic gel dispensers at the reception desk. nAvailable for guests: masks gloves and non-contact thermometer. nFrequent cleaning and disinfection with anti-viral solutions.nnImplementation in progress of Paperless check-in with a digital device. nDeveloping of an Online Check-In App to minimise personal contact streamlining the check-in process to prevent unnecessary waiting and also expanding communication channels with our guests to respond to all their needs more quickly. nIndividual toiletry kits are provided includ

Property Amenities

Accessibility

Ramp access
Number of each room type equipped for disabled persons- 8 fields
Public areas wheelchair accessible for disabled
Vibrating pillows available
Visual alarms in hallways
Visual alarms in public areas
Visual emergency alarm for hearing impaired guest
Telephone for hearing impaired
Wheel chair access
Restaurant/bar menus available in 14pt print
Restaurant/bar menus available in Braille
Service animals allowed on property for people with disabilities
Service dogs allowed
Handicapped parking
Does hotel have accessible parking?
Accessible baths
Accessible facilities
Americans with Disabilities Act (ADA) compliance
Brailed elevators
Audible alarms in hallways
Audible alarms in public areas
Audible emergency alarm for sight impaired guest

Services

Pantry
Multilingual staff
Photocopy center
Welcome gift
Uniformed security
Valet cleaning
Wheelchairs available
Staff trained in first aid
Staff trained in service to disabled guests
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Full service housekeeping
Late check-out available
Lobby coffee service
Front desk
Laundry/Valet service
Controlled access to parking
Child programs
Complimentary newspaper delivered to room
Dry cleaning
Concierge floor
Doctor on call
DVR player
Early check-in
Baggage hold
Car rental desk
Basic medical equipment on-site

Parking

Parking
Parking lot
On-Site parking
Patrolled parking area
Secured parking

General

Parking area attendants
Private security available
Multiple exits on each floor
Property has elevators
Public address system
Public area air conditioned
Video cameras at entrance
U.S. Fire Safety compliant
Video cameras in hallways
Telephone
Video cameras in public areas
Well lighted exit signs
Train access
Wheelchair accessible elevators
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Vending machines
Viedo surveillance monitored 24 hrs a day
Wide corridors
Ventilated stair wells
Wide entrance
Wide restaurant entrance
Security
Staff trained in duplicate key issue
Security 24 hours/day
Response time (minutes) from fire/police department
Steps/staircases have color markings
Steps/staircases have handrails
Smoke detector in public areas
Storage space
Exterior doors (except lobby entrance) require key access at night
Fire detectors in hallways
Elevator auto recall
Extra child charge for rollaway use
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
Lighted parking area
Fire extinguishers in public areas
Hard wired smoke detectors
Lighted walkways
Evacuation drills
Fire safety compliant
Hearing induction loop system installed
First aid available
Ice machine
FEMA approved
Frequency of evacuation drills
If no 24 hour security, what are the hours?
Flat terrain between parking and entrance
Children welcome
Complies with Local/State/Federal fire laws
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Adapted room doors
Building meets all current local, state and country building codes
24-hour front desk
Automated External Defibrillator (AED) on-site
Business center

Technology

Phone services
Wireless internet connection in public areas
Subtitles/closed captions available on TV

Meeting Facilities

Meeting rooms
Exhibition/convention floor
Catering services

Guest Room

Visual alarm smoke detectors in guest rooms
Turndown service
Secured floors
Emergency instructions in pictorial form
Interior corridors
Maid service

Bedroom

Wakeup service

Fitness Facilities

Tennis court
Golf

Dining

Room service – limited menu
Restaurant
Special needs menus
Room service
Room service – limited hours
Full american breakfast
Cups/glassware
Continental breakfast
Braille/large print literature
Buffet breakfast

Guest Bathroom

Roll-in shower available
Grab bars in bathroom

Standard

Air conditioning