Resort Hotel Alex

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Resort Hotel Alex

Bodmenstrasse 12 Zermatt, 3920 CH

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RESORT HOTEL ALEX – 4 STAR – FAMILLY OWNED – LUXURY – UNIQUE – CENTER OF ZERMATT – COMIBINES MODERN AND TRADITION – LARGE SPA AREA – INDOOR POOL – RAQUETT BALL COURT – TENNIS COURT – GYM – OUTSTANDING RESTAURANT – SMOKING LOUNGE – FAMOUSE BAR – CONFERENCE ROOMS – PERFECT PLACE TO VISIT THE MATTERHORN

Property Amenities

General

  • Non-smoking
  • Outdoor space
  • Private security available
  • Multiple exits on each floor
  • Public address system
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Universal AC/DC adaptors
  • Wheelchair accessible elevators
  • Transportation services – local area
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Fire detectors in public areas
  • Elevators
  • Fire extinguishers in hallways
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Evacuation drills
  • First aid available
  • First nighters’ kit
  • FEMA approved
  • Flat terrain between parking and entrance
  • Converters/ Voltage adaptors
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • 24-hour front desk
  • Automated External Defibrillator (AED) on-site

Fitness Facilities

  • Outdoor pool
  • Whirlpool
  • Jogging track

Accessibility

  • Ramp access
  • Number of each room type equipped for disabled persons- 8 fields
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Restaurant/bar menus available in 14pt print
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Does hotel have accessible parking?
  • Accessible baths
  • Accessible facilities
  • Americans with Disabilities Act (ADA) compliance
  • Audible alarms in hallways
  • Audible alarms in public areas

Services

  • Massage services
  • Welcome gift
  • Uniformed security
  • Water purification system
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Sprinklers in hallways
  • Shoe polisher
  • Sprinklers in public areas
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Hotel does not provide pornographic films/TV
  • Housekeeping – daily
  • Late check-out available
  • Lobby coffee service
  • Laundry/Valet service
  • Controlled access to parking
  • Dry cleaning
  • Doctor on call
  • Early check-in
  • Basic medical equipment on-site

Pets

  • Pets allowed

Meeting Facilities

  • Meeting rooms
  • Catering services

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Turndown service
  • Safe deposit box
  • Secured floors
  • Interior corridors
  • Connecting rooms

Bedroom

  • Wakeup service

Technology

  • VCR player available at front desk
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • Hotspots
  • High speed internet access for laptop in public areas

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Room service – limited hours
  • Lounges/bars
  • Complimentary full american breakfast
  • Dining guide
  • Braille/large print literature

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • 24-hour security