Serena Beach Resort and Spa

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Serena Beach Resort and Spa

Malindi Road 1Shanzu Beach Mombasa, 80100 KE

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Serena Beach Resort and Spa offers the ultimate in escapism. Set amidst bougainvillea-filled gardens and shaded by palm trees this stunning resort blends indigenous architecture and materials with the highest standards of modern hospitality. The resort is set out as a village with luxurious bedrooms which evoke the spirit and style of the ancient town of Lamu with its stunning Swahili-style houses complete with handcrafted doors and native art and furnishings. Many have beautiful views of the ocean and the surrounding gardens.nnThe hotel has 164 air-conditioned bedrooms suites and three restaurants including an open-air restaurant in the shadows of the palm trees for atmospheric dining under the stars. The recreational facilities on offer are includes – scuba diving tennis squash windsurfing deep-sea fishing mini-sailing coral reef snorkeling beach volleyball and much more. Evening entertainment includes dancing live bands and traditional Swahili evenings that capture the spirit of the Arab-style street fair complete with music and food. The legendary Maisha health and beauty treatments are available for those seeking the more relaxing of escapes. The Serena Beach Resort and Spa has long been considered the leading resort on this beautiful and history-filled coast.

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Tennis court
  • Spa
  • Steam bath
  • Sauna
  • Snow sports
  • Golf
  • Health club

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Facilities for deaf people only
  • Hearing impaired services
  • Emergency exit signs in Braille
  • Emergency info in Braille
  • Impairment aids available
  • Does hotel have accessible parking?
  • Accessible baths
  • Accessible room
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

General

  • Number of roll-in showers available for disabled person
  • Number of rooms for disabled persons equipped with standard tub
  • Number of rooms with wheelchair accessible showers
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Telephone
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have color markings
  • Restricted public access
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Smoke detectors
  • Shared bathroom
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Elevator access to all levels
  • Extra child charge
  • Fire detectors in hallways
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Fire resistant guest room doors
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • FEMA approved
  • If no 24 hour security, what are the hours?
  • Flat terrain between parking and entrance
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Carbon monoxide detector
  • Building meets all current local, state and country building codes
  • Business center

Pets

  • Pets allowed

Parking

  • Parking
  • Parking lot
  • On-Site parking
  • Street side parking
  • Secured parking

Technology

  • Phone services
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet access for laptop in public areas

Services

  • Multilingual staff
  • Photocopy center
  • Uniformed security
  • Wheelchairs available
  • Water sports
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff proficient in sign language
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Late check-out available
  • Lobby coffee service
  • Complimentary in-room coffee or tea
  • Child programs
  • Children’s nursery
  • Children’s play area
  • Concierge floor
  • Doctor on call
  • Early check-in
  • Baggage hold
  • Basic medical equipment on-site
  • 24-hour room service

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor
  • Catering services

Dining

  • Room service – limited menu
  • Special needs menus
  • Room service
  • Lounges/bars
  • Full american breakfast
  • Complimentary full american breakfast
  • Braille/large print literature

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Guest Room

  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Interior corridors
  • Maid service
  • Double glazed windows
  • Connecting rooms

Bedroom

  • Accommodations have bath in bedroom