Serena Mountain Lodge

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Serena Mountain Lodge

Mount Kenya National Park Nyeri, KE

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Sailing like an ark amid the primeval forests of Kenya s highest mountainMount Kenyathis timbered tree hotel offers champagne-clear mountain airsweeping views across the tree-canopysparkling trout streamsand gentle forest walks. Located at 2134 metres above sea levelon the lower slopes of the mountainthe lodge is cooltranquil and hushed for optimum game-sightings. The open-air viewing-deck looks down on to its own water hole and salt-lickwhich attracts numerous herds of elephant and buffalo. There is also a tunnel leading to a photo-hidewhich offers spectacular viewing and photographic opportunities just metres away from the wildlife at the water hole.nRaised on stilts above the forest canopya timbered drawbridge leads from the forest and up on to the wooden decks of the lodge. Insidethe impression of having boarded a ship is perpetuated by a combination of log panelled wallstimbered game-viewing decks and winding stairs leading to a selection of snugly comfortablecabin-styled rooms. Activities include guided walks through the foresttrout fishing in the clear mountain streamstrips to the high moorlands of the mountainand 5-day luxury climbs of the mountain.nMount Kenya -5199 m- is Kenya s highest mountaina national icona climbers Meccathe nation s namesakea UNESCO Natural World Heritage site and a wildlife stronghold. One of the world s highest National Parksit is also an extinct volcano some three and a half million years old and the sacred home of NgaiGod of the Kikuyu people.

Property Amenities

Parking

  • Recreational vehicle parking
  • Parking fee managed by hotel
  • Parking lot
  • Street side parking
  • Secured parking

Pets

  • Pets allowed

Technology

  • Phone services
  • Wireless internet connection in public areas
  • High speed internet access for laptop in public areas
  • High speed internet connection

Services

  • Multilingual staff
  • Uniformed security
  • Tour/sightseeing desk
  • Video checkout
  • Valet same day dry cleaning
  • Video review billing
  • Staff trained in first aid
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Grocery shopping service available
  • Late check-out available
  • Lobby coffee service
  • Front desk
  • Individual Efolio available
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Child programs
  • Dry cleaning
  • Currency exchange
  • Children’s nursery
  • Doctor on call
  • Concierge lounge
  • Early check-in
  • Efolio available to company
  • Baby sitting
  • Baggage hold
  • Barber shop
  • Basic medical equipment on-site
  • Bell staff/porter

General

  • Private security available
  • Property has elevators
  • Public address system
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Telephone jack adaptor available
  • Train access
  • Transportation
  • Transportation services – local area
  • Transportation services – local office
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Ventilated stair wells
  • Wide entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Smoke detector in public areas
  • Storage space
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Extra child charge
  • Extra person charge for rollaway use
  • Fire extinguishers in hallways
  • Gift/News stand
  • Fire safety compliant
  • First aid available
  • Flat terrain between parking and entrance
  • Cocktail lounge
  • Driving range
  • Children welcome
  • DVD/video rental
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Barbeque grills
  • Building meets all current local, state and country building codes
  • Business center

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor
  • Catering services

Accessibility

  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Restaurant/bar menus available in 14pt print
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Accessible room
  • Americans with Disabilities Act (ADA) compliance
  • Brailed elevators
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Bedroom

  • Wakeup service
  • Double beds

Guest Room

  • Turndown service
  • Safe deposit box
  • Secured floors
  • Interior corridors
  • Maid service

Dining

  • Room service – limited menu
  • Restaurant
  • Room service
  • Room service – limited hours
  • Food and beverage outlets
  • Lounges/bars
  • Lunch served in restaurant
  • Dinner served in restaurant
  • Continental breakfast
  • Breakfast served in restaurant
  • Buffet breakfast

Fitness Facilities

  • Steam bath

Standard

  • 24-hour security