Sheraton Centre Toronto Hotel

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Sheraton Centre Toronto Hotel

123 Queen Street West Toronto, ON M5H 2M9 CA

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Embrace the energy of Toronto during your stay at Sheraton Centre Toronto Hotel, located in the financial district, steps from the entertainment district and all major attractions. Our downtown Toronto, Canada, hotel’s recent transformation brings a new arrival experience, a lobby with open and collaborative workspaces and world-class culinary experiences. Experience the unbeatable comfort of our pet-friendly rooms and suites, work out in our 24-hour fitness centre or enjoy a refreshing swim year-round in our heated indoor-outdoor pool. Upgrade to a room providing access to the hotel’s stunning 43rd floor Sheraton Club Lounge with sweeping views of downtown Toronto, complimentary breakfast, evening appetizers and free Wi-Fi. Collaborate and connect in style at Canadas largest conference hotel, featuring 130,000 sq. ft. of meeting space including our 2.5 acre outdoor waterfall garden. Sheraton Centre Toronto Hotel is dedicated to exceeding your expectations.

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Private pool
  • Spa
  • Sauna
  • Health club

General

  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Vending machines
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Gift/News stand
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Hearing induction loop system installed
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Converters/ Voltage adaptors
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pets allowed

Parking

  • Motorcycle parking
  • Parking
  • Off-Site parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking

Meeting Facilities

  • Meeting rooms

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Safe deposit box
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors

Services

  • Welcome gift
  • Uniformed security
  • Video checkout
  • Valet cleaning
  • Valet same day dry cleaning
  • Video review billing
  • Trouser/Pant press
  • Water purification system
  • Wedding services
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Executive floor
  • Express check-in
  • Express check-out
  • Front desk
  • Laundry/Valet service
  • Florist
  • Individual Efolio available
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Currency exchange
  • Concierge desk
  • Concierge floor
  • Doctor on call
  • Complimenary local calls time limit
  • DVR player
  • Business services
  • Boarding pass print-out available
  • Car rental desk
  • Basic medical equipment on-site
  • 24-hour room service

Bedroom

  • Wakeup service

Technology

  • VCR player available at front desk
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Food and beverage outlets
  • Hot breakfast
  • Lounges/bars
  • Cocktail lounge with light fare
  • Continental breakfast
  • Carryout breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom